Michael Makuch
Darien,IL
Summary
Motivated professional offering various skillsets in the mechanical field but also with experience in supervision with the ability to be open to new suggestions. I pay attention to detail and am well versed with microsoft office. I am dedicated, reliable, and goal oriented to customers and my team.
Overview
19
19
years of professional experience
Work History
Service Foreman
All Mechanical Services
Lake Zurich, IL
03.2024 - Current
- Monitored and adjusted building automation systems to improve HVAC system performance and efficiency.
- Provided training sessions on topics such as building automation systems and demand response programs for staff members.
- Analyzed data from building automation systems in order to optimize performance.
- Monitored building automation systems for optimal operation and troubleshoot any issues that arise as necessary.
- Monitored performance of installed equipment using Building Automation Systems or other monitoring devices.
- Programmed building automation controllers for optimal operation of HVAC systems.
- Provided customers with information about new technologies available for their heating and cooling system upgrades.
- Checked pressure readings on gauges connected to the system in order to diagnose any malfunctions.
- Maintained records of all repairs and maintenance activities for future reference purposes.
- Troubleshot complex control circuits involving relays, transformers and switches.
- Repaired or replaced defective parts such as compressors, motors, fans and other components in heating and cooling systems.
Account Manager
Premistar
Deerfield, IL
03.2023 - 04.2024
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Negotiated contracts with clients to maximize profitability.
- Managed multiple accounts simultaneously while meeting deadlines.
- Drafted proposals outlining services, costs, and benefits for prospective customers.
- Presented product features and advantages to potential customers during sales meetings.
- Solicited feedback from customers on their experience with products or services.
- Monitored industry trends and made recommendations for changes in strategy accordingly.
- Provided technical support to customers when needed.
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
- Acted as main point of contact in matters relating to client concerns and needs.
- Renewed existing accounts by cementing trusting relationships with customers.
- Listened to customer needs to identify and recommend best products and services.
- Produced sales documents, finalized deals and filed records.
- Managed shutdown by scheduling proper manpower, subcontractors, and ensured team had all material needed to be most efficient.
Service Technician
S Mechanical
Oak Forest, IL
03.2022 - 03.2023
- Set up and operated mechanical and manual tools and equipment.
- Prepared job assignment reports and forms for accountability and traceability.
- Tracked inventory used and notified supervisor about re-ordering needs.
- Reconditioned and repaired machine systems and components to return to operation.
- Implemented troubleshooting tactics to identify causes of poor machine performance.
- Completed documentation promptly, enabling service requests to be properly recorded and tracked.
- Logged services performed in service ticket system.
- Traveled to customer locations to complete work for pre-set appointments.
- Followed established safety rules, OSHA guidelines and company safety policies and procedures.
- Communicated with clients for outstanding customer service and to increase repeat business.
- Comission various types of mechancial systems from RTU's, VAV's, MAU's, VFD's, VRF's
- Experience with different types of mechancial systems such as constant volume, chilled water, hot water, forced air
Service Construction Pipefitter
General Mechanical Services
Roselle, IL
08.2015 - 01.2022
- Quoted out replacement of equipment and parts for customers
- Acted as a mentor to new apprentices
- Assisted team in completing job tasks quickly and accurately with appropriate use of instruments and tools.
- Maintained clear and safe workspace areas to meet OSHA standards.
- Diagnosed equipment malfunctions and completed repairs to restore equipment and maintain uptime.
- Collected data to compile detailed reports for upper management and closely monitored equipment, tools and system upgrades.
- Overhauled, installed and repaired equipment, including compressors, pumps, valves.
- Orchestrated system changeovers, setups and repairs to minimize downtime and improve productivity.
- Repaired equipment and machinery, performing maintenance according to updated industry standards.
- Contacted vendors to gain proper lead time for parts and relay to customers and team.
- Reviewed blueprints and manuals to repair and restore optimal functionality.
- Used electrical drawings to troubleshoot and repair electro-mechanical and other systems.
- Designed, fabricated and installed upgrades to improve existing equipment.
Service Technician/Installer Service Specialist
Service Tech Heating and Cooling
Frankfort, IL
01.2011 - 07.2015
- Performed job tasks while complying with company's safety procedures and guidelines.
- Worked with team members to install and maintain equipment.
- Maintained clean tools, test equipment, and work motor vehicles.
- Repaired equipment with new parts and replaced inoperable items.
- Coordinated efforts with other workers involved in installing and maintaining equipment and components.
- Provided key information to customers, educating on equipment, products and services.
- Dispatched to various sites to perform maintenance on failed equipment.
- Managed and monitored different small to medium scale installations in schedule and budget.
- Hoisted, measured, tested and drilled for various products safely and efficiently.
- Enhanced customer satisfaction ratings by efficiently resolving technical, on-site and account issues.
- Managed technicians while leading and delegating job assignments, tracking project statuses and resolving issues to maximize productivity.
- Documented service call issues into job report for submission to supervisor.
- Provided top quality control while eliminating downtime to maximize revenue.
- Proactively identified and solved problems that impacted management and business directions.
- Conducted routine maintenance in alignment with established preventive protocols.
- Executed on-time and under-budget project management on complex issues for senior leadership while liaising with contractors to re-engineer programs.
Maintenance Supervisor
Cardinal Joseph Bernadine School
Orland Hills, IL
08.2005 - 07.2015
- Assisted team in completing job tasks quickly and accurately with appropriate use of instruments and tools.
- Delegated daily tasks to employees to manage resources and meet deadlines.
- Maintained clear and safe workspace areas to meet OSHA standards.
- Analyzed and identified equipment failure root causes and initiated correction actions.
- Diagnosed equipment malfunctions and completed repairs to restore equipment and maintain uptime.
- Repaired equipment and machinery, performing maintenance according to updated industry standards.
- Implemented improved training procedures to better develop new personnel.
- Assessed system operations to identify potential areas requiring maintenance services.
Education
Bachelor of Science - Business Administration And Management
Central State University
Wilberforce, OH05.2023
Some College (No Degree) - HVAC/R
Pipefitters Local 597
Mokena, ILSkills
- Familiar with the Mechanical Industry
- Construction equipment
- Proficient in Microsoft Office
- Attention to Detail
- Training and coaching
- Always willing to learn
- Teambuilding
- Customer relations
- Vendor relationship management
- Decision-making
- Reliable and trustworthy
- Maintenance & Repair
- Friendly, positive attitude
- Relationship building
- Organizational skills
- Critical thinking
- Work ethic
- Account Servicing
- Sales Development
- Customer Service
- Account Management
- Account Development
- Schedule Management
- Vendor Relations
- Business Development
- Project Management
- Preparing Contracts
- Documentation and Reporting
- Networking Skills
- Client Relations
- Order Processing
- Relationship Building and Management
- Employee Mentoring
Looking for Employment as
Service fitter/Pipefitter
References
- Andrew Hayes, Trane Technologies (636) 399- 8460
- Anthony Cinnerela, General Mechanical (815) 575-7954
Timeline
Service Foreman
All Mechanical Services
03.2024 - Current
Account Manager
Premistar
03.2023 - 04.2024
Service Technician
S Mechanical
03.2022 - 03.2023
Service Construction Pipefitter
General Mechanical Services
08.2015 - 01.2022
Service Technician/Installer Service Specialist
Service Tech Heating and Cooling
01.2011 - 07.2015
Maintenance Supervisor
Cardinal Joseph Bernadine School
08.2005 - 07.2015
Bachelor of Science - Business Administration And Management
Central State University
Some College (No Degree) - HVAC/R
Pipefitters Local 597
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