Michael Manago
Ave Maria
Summary
Methodical leader with several years of comprehensive experience overseeing daily operations of company or organization. Hardworking and versatile professional well-versed in executing business strategies, preparing and implementing business plans and overseeing financial performance. Thorough knowledge of market changes and trends paired with strong grasp of corporate finance and performance measures.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
Work History
Director
Legacy Valet LLC
Naples
11.2018 - Current
- Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
- Established relationships with vendors and suppliers to secure favorable terms for materials or services.
- Managed budgeting and financial planning processes for the organization.
- Implemented successful business strategies to increase revenue and target new markets.
Business Manager
Broward County Aviation Department
Fort Lauderdale
03.2017 - 03.2022
- Partnered with airport stakeholders to identify and target inefficiencies in areas of risks/business controls, process gaps, and workflow discrepancies.
- Handled complex capital improvement project management with rental cars, concessions (Retail and Food & Beverage) and airline stakeholders.
- Assessed business operations by consistently challenging our partners methods to improve profitability through customer friendly personnel, efficiency improvements and revenue generation.
- Coordinated and hosted meetings for airport stakeholders to review or enforce contractual obligations and financial deliverables.
- Maintained financial records, prepared budgets, and monitored expenditures for multiple departments.
- Conducted research on current industry trends to identify potential areas for improvement in business operations.
General Manager
The Sports Authority
Miami
10.2015 - 01.2017
- Organized budgets, oversaw P&L's and achieved margin targets consistently to stay on track with projected forecasts.
- Drove year-over-year business growth while overcoming operational, logistics and sales obstacles.
- Reduced corporate risk by managing inventory, shrink processes and high theft items.
- Trained and mentored staff on best practices in sales and service techniques.
General Manager
Toys R Us
Norwalk
10.2011 - 10.2015
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
- Increased sales year over year by exceeding goals, refining talent & nurturing process performance with enhanced logistical execution.
- Managed daily operations across multiple retail locations to ensure efficiency.
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Education
Master of Science - Business Management
Manhattanville College
Purchase, NY 06.2007 - 05.2009
Bachelor of Science - Behavioral Sciences
Manhattanville College
Purchase, NY 09.2005 - 05.2007
Associate of Arts - Communications And Media
Westchester Community College
Valhalla, NY 09.2003 - 05.2005
Skills
- Budget management
- Compliance enforcement
- Team leadership
- Capital project management
- Operations management
- Problem solving
- Relationship building
- Leadership development
- Legal and regulatory compliance
- Sales management
- Cross-functional team leadership
- Team building
- Risk management
- Financial planning
- Strategic planning
- Business administration
- Contract management
- Operational efficiency
Timeline
Director
Legacy Valet LLC
11.2018 - Current
Business Manager
Broward County Aviation Department
03.2017 - 03.2022
General Manager
The Sports Authority
10.2015 - 01.2017
General Manager
Toys R Us
10.2011 - 10.2015
Master of Science - Business Management
Manhattanville College
06.2007 - 05.2009
Bachelor of Science - Behavioral Sciences
Manhattanville College
09.2005 - 05.2007
Associate of Arts - Communications And Media
Westchester Community College
09.2003 - 05.2005