Michael Manchio
Sicklerville,NJ
Summary
Resourceful Service Plumber known for high productivity and efficient task completion. Skilled in diagnosing complex plumbing issues, precision in repair work, and effective installation techniques. Excel at communication, problem-solving, and time management, ensuring smooth operations and customer satisfaction.
Resourceful Route Service Sales Representative, known for maintaining high productivity and efficiently completing tasks. Possess specialized skills in customer service, sales strategy development, and route management. Excel at communication, problem-solving, and time management, ensuring excellence in customer relationships and operational success.
Highly skilled Route Service Sales Representative with field experience in managing and growing customer accounts. Demonstrated competence in efficiently servicing routes, troubleshooting customer issues, and building strong relationships with clients. Strengths include strategic planning, problem-solving, communication skills, and adaptability to change. Previous work has resulted in improved route efficiency and increased customer satisfaction rates.
Charming Route Sales Representative promoting many years of experience working for companies in industry sectors. Offering dynamic skills. Known for generating profits and closing deals.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Service Plumber
Rick Mitchell Plumbing
Lindenwood, Nj
05.2025 - Current
- Diagnosed plumbing issues during Rick Mitchell Plumbing service calls.
- Repaired leaks, clogs, and broken fixtures in customer homes.
- Installed sinks, toilets, faucets, and water lines.
Cintas
CINTAS, Professional Uniform and Facility Services
Philadelphia, Pennsylvania
09.2016 - 10.2025
- Managed daily service routes for customer accounts and scheduled stops.
- Informed regular customers of new products or services and price changes.
- Ensured compliance with all safety regulations while performing route service activities.
- Planned and organized routes within territory to maximize efficiency and time.
- Maintained positive attitude and diplomacy when dealing with customers and other team members.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Resolved customers' complaints regarding products or services.
- Obtained receipts or signatures for delivered goods, collecting payment for services when required.
- Delivered products and picked up used materials from client locations.
- Inspected inventory and restocked route vehicle supplies before departure.
- Trained new route staff on service standards and customer communication.
- Resolved customer concerns during visits and maintained professional account relationships.
- Processed orders, invoices, and service paperwork for route operations.
- Promoted additional service options during scheduled customer and requests.
- Managed inventory levels of products on assigned routes to ensure adequate stock is available for customers' needs.
- Performed regular maintenance checks on vehicles used in route service activities.
- Utilized effective problem solving techniques when addressing difficult customer situations.
- Identified cost saving opportunities through efficient routing practices.
- Provided customers with product knowledge, pricing information, delivery schedules.
- Developed and maintained relationships with existing customers to ensure customer satisfaction.
- Monitored competitor activities including pricing structures and marketing tactics.
- Provided training and support for new route service representatives as needed.
- Demonstrated excellent communication skills when interacting with customers both in person and over the phone.
- Collaborated with other departments within the company regarding route information or changes.
- Maintained accurate records of all customer orders.
Education
Sterling High School
Somerdale, NJCertification
SMITH & SOLOMAN CDL DRIVING SCHOOL GRADUATE 7-30-2026
Timeline
Service Plumber
Rick Mitchell Plumbing
05.2025 - Current
Cintas
CINTAS, Professional Uniform and Facility Services
09.2016 - 10.2025
Sterling High School