Michael Mancilla
Building Trades Journeyman Plumber
Summary
Dedicated and highly skilled Illinois Local 130 Residential Plumber with extensive hands-on experience in residential and commercial plumbing systems, and installation. Committed to delivering high-quality craftsmanship, ensuring compliance with plumbing codes, and maintaining safety standards on job sites. Passionate about mentoring and training the next generation of plumbers, with a strong desire to transition into an instructor role at Local 130. Adept at breaking down complex plumbing concepts into practical, easy- to-understand lessons. Recognized for leadership, problem-solving, and a commitment to professional excellence in the plumbing trade.
Overview
12
12
years of professional experience
Work History
Residential/Commercial Plumber
Pasquesi Plumbing Inc
11.2016 - Current
- Repaired plumbing systems, components, and equipment.
- Implemented maintenance and repair for fixtures, water mains, natural gas, fire systems.
- Resolved emergency plumbing situations quickly and efficiently to minimize property damage for customers.
- Educated clients on best practices for maintaining their plumbing systems, resulting in fewer service calls and improved overall system performance.
- Modernized outdated plumbing systems through careful assessment, planning, and execution of necessary upgrades or replacements.
- Stayed current with local building codes to ensure all work was completed in compliance with applicable regulations.
- Utilized advanced diagnostic tools to quickly identify and resolve complex plumbing issues in residential settings.
- Enhanced customer satisfaction by providing timely and efficient service for emergency repairs.
- Shop representative in North Shore area Chamber of commerce, fostering professional connections, promoting business growth, and strengthening community relationships.
- Monitored social media, ensuring a strong online presence and engagement with customers.
Scion Ambassador/Car Salesperson
Autonation Toyota Scion Libertyville
03.2013 - 02.2016
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Assisted team with operational policies and procedures to drive services.
- Evaluated progress towards achieving mission goals using key performance indicators and implemented necessary changes for continuous improvement.
- Developed and maintained extensive network of community contacts, resulting in increased visibility.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
Education
License Plumber - Plumbing
Plumbers' J.A.C., Local 130, U.A.
Volo, Il08-2021
Associate of Applied Science - Automobile/Automotive Mechanics Technology
College of Lake County
Grayslake, IL05-2012
Skills
Residential Plumbing Installation & Repair
Plumbing code compliance & Safety regulations
Water & Drainage system maintenance
Soldering, Welding & Piping Techniques
Commercial plumbing systems
Plumbing fixture repair
Preventative maintenance
Emergency response
Troubleshooting & Problem-solving
Customer service
Time management
Relationship Building & Networking
Strong Communication & Instructional skills
Timeline
Residential/Commercial Plumber
Pasquesi Plumbing Inc
11.2016 - Current
Scion Ambassador/Car Salesperson
Autonation Toyota Scion Libertyville
03.2013 - 02.2016
License Plumber - Plumbing
Plumbers' J.A.C., Local 130, U.A.
Associate of Applied Science - Automobile/Automotive Mechanics Technology
College of Lake County
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