Summary
Overview
Work History
Education
Skills
Timeline
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Michael Mangino

Cumming,GA

Summary

Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills with ability to understand client needs and close sales. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals. Bringing 3+ years of related experience.

Overview

11
11
years of professional experience

Work History

Mid-Market Account Executive

Samsara
Atlanta, GA
05.2019 - Current
  • Demonstrated products and specific features via phone and screen share to wide array of fleet/trucking companies.
  • Identified prospect needs and developed appropriate responses along with information on suitable products and services.
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
  • Proactively managed client correspondence and recorded all tracking and communications.
  • Used consultative sales approach to understand and meet customer needs.
  • Performed cold-calling and follow-ups with leads to secure net new business across multiple verticals: SLED, construction, Food/Beverage, passenger transit.

Account Executive

Rubicon Global
Atlanta, GA
10.2016 - 05.2019
  • Entered customer order details into system, accepted payments and updated accounts.
  • Strengthened customer relationships with proactive and collaborative approach to managing needs.
  • Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
  • Built and strengthened relationships with new and existing accounts to drive revenue growth.
  • Completed over 80 cold calls per day to bring in new customers.
  • Marketed and sold solutions and services to stakeholders across multiple levels of organization.
  • Identified customer needs and achieved service levels that met and exceeded expectations.

Director of Operations

OTP Tap And Grill
Roswell, GA
05.2014 - 10.2016
  • Set schedules for 20+ staff by planning and designating shifts and hours.
  • Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
  • Analyzed variances and implemented corrective actions to increase average meal checks and customer visits.
  • Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
  • Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
  • Organized and oversaw food service training to educate employees on all steps of service.
  • Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank each day.
  • Orchestrated positive customer experiences at all stages by overseeing every area of FOH operations.

Education

Business Administration

Valdosta State University
Valdosta, GA

Skills

  • Description and Demonstration of Products
  • Sales
  • Account development
  • Customer relations
  • Service agreements
  • Lead prospecting
  • Cold Calling
  • Salesforce
  • Inside Sales
  • Sales Planning
  • Consultative Sales Approach
  • Sales pipeline development
  • Contract negotiation
  • Customer Accounts Management

Timeline

Mid-Market Account Executive

Samsara
05.2019 - Current

Account Executive

Rubicon Global
10.2016 - 05.2019

Director of Operations

OTP Tap And Grill
05.2014 - 10.2016

Business Administration

Valdosta State University

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Michael Mangino