Michael Manley
The Gin At Nolan Creek
Harker Heights,TX
1
Certification
1
year of professional experience
Adaptable and efficient professional with a background in hospitality. Known for strong memory retention and exceptional customer service, contributing to high levels of guest engagement. Prepared to support seamless operations during busy shifts.
Work History
Server
1 Year 2 Months- Provided exceptional customer service by attentively addressing guest inquiries and requests.
- Managed order accuracy and efficient delivery of food and beverages to enhance guest satisfaction.
- Collaborated with kitchen staff to ensure timely preparation and serving of menu items.
- Maintained cleanliness and organization of dining area, promoting a welcoming environment for guests.
- Processed payments accurately using point-of-sale system, ensuring efficient transactions for customers.
- Adapted quickly to changing priorities during busy shifts, maintaining poise under pressure.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
High School Diploma
Skills
Hospitality expertise
Customer satisfaction
Guest engagement
Cash handling
Order management
Groomed presentation
Professional appearance
Customer service
Client relations
Safe food handling
Certification
Food Handlers License,
TABC license
Timeline
Server
The Gin At Nolan Creek
2025.06 - 2026.08Read More
Harker Heights High School
High School Diploma
Read More