Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Michael Maphis

Michael Maphis

Wilmington

Summary

Dedicated grocery team member adept at managing products and cooking entrees for customers. Adept at cleaning, organizing and sanitizing work areas. Reliable and driven with superior work ethic.

Overview

8
8
years of professional experience

Work History

Seafood Specialist

Publix
Wilmington
04.2024 - 06.2025
  • Monitored quality of fresh and frozen seafood products.
  • Managed ordering process of fresh seafood products from local suppliers.
  • Kept records of incoming shipments of seafood products.
  • Prepared and cooked a variety of meats, poultry, seafood, vegetables and other food items in accordance with established recipes and procedures.
  • Maintained cleanliness of the seafood department by ensuring shelves are stocked properly and free from debris or spills.
  • Received incoming shipments of seafood items from suppliers.
  • Assisted in unloading delivery trucks and stocking shelves with fresh seafood items.

Grocery Team Lead

Publix
New Wilmington
10.2021 - 04.2024
  • Maintained a clean and organized work area to ensure maximum efficiency in stocking shelves.
  • Rotated and faced product displays for optimal visual appeal.
  • Adhered to safety protocols while unloading shipments from delivery trucks.
  • Ordered additional stock when needed from vendors or suppliers to maintain appropriate inventory levels.
  • Developed and implemented store policies and procedures to ensure customer satisfaction.
  • Evaluated employee performance regularly and provided feedback on areas for improvement.
  • Reviewed purchase orders for accuracy before submitting them for processing.
  • Conducted weekly meetings with staff members to discuss performance goals.

Gas Station Clerk

Kwik Trip
Chetek
07.2021 - 09.2021
  • Managed household errands and other essential duties.
  • Assisted warehouse staff in loading and unloading trucks as needed.
  • Assisted in loading and unloading trucks with inventory when necessary.
  • Assisted in unloading trucks and loading customer orders onto delivery vehicles.

Sandwich Maker

Which Wich Superior Sandwiches
Wilmington
01.2020 - 11.2020
  • Restocked supplies such as napkins and condiments throughout shifts as needed.
  • Followed proper procedures for preparing and storing food in accordance with health codes.
  • Performed opening, closing duties such as restocking coolers, freezers before closing time.
  • Inspected finished product prior to presentation to customers for accuracy in order fulfillment.
  • Kept records of sandwich orders for inventory purposes.
  • Routinely checked temperatures of hot and cold cases to ensure food safety guidelines were followed.
  • Cleaned the kitchen area, equipment, utensils, counters, floors. after each shift.
  • Assisted customers with special orders or requests as needed.

Shift Lead

Stone Theatres
Wilmington
03.2017 - 01.2020
  • Processed payments, refunds, and exchanges accurately and efficiently.
  • Maintained inventory levels of office supplies and equipment as needed.
  • Provided excellent customer service to ensure satisfaction.
  • Completed routine maintenance and repair.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Scrubbed walls to remove scuff marks or stains.
  • Swept and mopped floors, vacuumed carpets, and dusted surfaces.

Education

High School Diploma -

Normandy High School
Parma, OH
06-2015

Skills

  • Grocery Stocking
  • Inventory management
  • Product ordering
  • Food safety compliance
  • Seafood quality control
  • Customer service

References

References available upon request.

Timeline

Seafood Specialist

Publix
04.2024 - 06.2025

Grocery Team Lead

Publix
10.2021 - 04.2024

Gas Station Clerk

Kwik Trip
07.2021 - 09.2021

Sandwich Maker

Which Wich Superior Sandwiches
01.2020 - 11.2020

Shift Lead

Stone Theatres
03.2017 - 01.2020

High School Diploma -

Normandy High School

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