Michael Marano
Bohemia,NY
Summary
Results-driven Assistant Department Manager with a strong background in inventory management and visual merchandising. Passionate about leading teams to achieve safety compliance and operational excellence, contributing to enhanced customer satisfaction and store performance.
Overview
21
21
years of professional experience
Work History
Assistant Department Manager
Floor & Decor
Commack, New York
05.2018 - Current
- Facilitated training sessions for new employees on product knowledge and customer service skills.
- Assisted in managing daily operations at a leading home improvement retailer.
- Coordinated inventory management, ensuring accurate stock levels and timely replenishment.
Assistant Department Manager
Home Depot
Bay Shore, New York
07.2014 - 04.2018
- Resolved customer inquiries and complaints, maintaining high standards of service excellence.
- Supported visual merchandising efforts to enhance store presentation and customer experience.
- Monitored compliance with safety protocols and company policies to ensure a secure environment.
Owner/Operator
Making it So Tile
Bay Shore, New York
04.2004 - 04.2014
- Managed daily operations of tile installation and design services.
- Supervised a team of skilled workers in project execution.
- Coordinated client consultations to assess project requirements and preferences.
- Developed customized tile layouts to meet client specifications and aesthetics.
Education
High School Diploma -
East Islip High School
Islip Terrace, NY06-1984
Skills
- Training facilitation
- Inventory management
Customer care
- Visual merchandising
- Safety compliance
- Team leadership
- Client consultation
- Problem solving
- Effective communication
- Project management
Timeline
Assistant Department Manager
Floor & Decor
05.2018 - Current
Assistant Department Manager
Home Depot
07.2014 - 04.2018
Owner/Operator
Making it So Tile
04.2004 - 04.2014
High School Diploma -
East Islip High School
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