Michael Mariani
Feeding Hills,MA
Summary
Accomplished Paramedic and EMT-Basic Field Training Officer at American Medical Response, AMR, with a proven track record in emergency management and critical decision-making. Elevated patient outcomes and satisfaction through innovative treatment planning and compassionate emotional support. Strong sense of teamwork and supporting others. Interested in furthering career and self development as a leader and provider.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Paramedic
American Medical Response, AMR
10.2023 - Current
- Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
- Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
- Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
- Documented patient care accurately using electronic medical records software according to regulatory guidelines for billing purposes and continuous quality improvement initiatives.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
- Stayed in constant communication with patients to continuously maintain care and comfort during transportation.
- Delegated life-saving tasks to provide comprehensive treatment to triaged patients in emergency situations.
- Participated in ongoing professional development opportunities such as conferences or workshops to stay current on best practices in pre-hospital emergency medicine.
- Enhanced team efficiency through clear communication and collaboration during high-pressure emergency situations.
EMT-Basic Field Training Officer
American Medical Response, AMR
04.2014 - 10.2023
- Reduced response times by maintaining a well-organized ambulance stocked with necessary supplies for various emergency scenarios.
- Increased patient satisfaction by demonstrating empathy, active listening, and clear communication during medical emergencies.
- Trained EMTs in basic life support skills, oxygen therapy, and wound care.
- Demonstrated commitment to ethical conduct by consistently upholding the values and professional standards outlined in the National Association of Emergency Medical Technicians Code of Ethics.
- Assisted paramedics with advanced life support interventions when necessary, acting as an integral part of the emergency response team.
- Contributed to a positive work environment within EMS team by fostering good relationships with colleagues and demonstrating dedication to continuous improvement in patient care practices.
- Managed stressful situations calmly under pressure while maintaining composure to provide the best care possible for patients experiencing traumatic events.
- Educated community members on basic first aid techniques through participation in outreach programs aimed at promoting public health awareness regarding emergency preparedness measures.
Assistant Manager
Accesso Technology Group
08.2010 - 11.2014
- Began as a frontline employee and was quickly promoted to team lead being tasked with employee mentorship and training.
- Then promoted to assistant manager where I was in charge of my own business location.
- Sent Texas for business management conference and management training.
- Sent to Six Flags America to train new management and facilitate season opening with implementation of new technologies.
- Work closely with regional and national management/executive staff.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Mentored team members to enhance professional development and accountability in workplace.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Worked with a remote team to operate and repair equipment.
Education
Business Management
Holyoke Community College
Holyoke, MAParamedic
NCTI
Springfield, MA07.2023
EMT-B
NCTI
Springfield, MA12.2013
High School Diploma -
Agawam High School
Agawam, MA06.2011
Skills
- Documentation And Reporting
- Critical decision-making skills
- Direct Patient Care
- Emergency Management
- Treatment Planning
- Attention to Detail
- Emotional Support
Certification
- Paramedic Plus
- Certified ACLS
- Certified PALS
- PHTLS - Prehospital Trauma Life Support
Timeline
Paramedic
American Medical Response, AMR
10.2023 - Current
EMT-Basic Field Training Officer
American Medical Response, AMR
04.2014 - 10.2023
Assistant Manager
Accesso Technology Group
08.2010 - 11.2014
Business Management
Holyoke Community College
Paramedic
NCTI
EMT-B
NCTI
High School Diploma -
Agawam High School