Michael Marinelli
Buzzards Bay,MA
Summary
Dependable and diverse management professional. Experience working for both large corporate and family run operations. Highly-motivated with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively both unsupervised and in a team environment while quickly mastering new skills.
Overview
28
28
years of professional experience
Work History
General Manager
Blue Dot Home Improvements
Westminster, MA
09.2017 - Current
- Communicate with clients and building professionals negotiating terms and reviewing budgets and project progress
- Supervise personnel and activities onsite
- Develop work arounds for delays (“think outside the box”)
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
Area Sales Manager
Schwan’s Company
Taunton, MA
03.2014 - 09.2017
- Managed a team of sales representatives in order to achieve maximum results for company sales, merchandising, and in store execution goals
- Managed the recruitment, hiring, training, and development of all Depot sales staff
- Prepared and presented financial and budget reports to upper management on KPI's
- Monitored ongoing sales and expense performance to ensure opportunities for continuous improvement
- Analyzed sales data and reports in order to make relevant business decisions
- Managed customer relationships through communication between sales, merchandising, and distribution operations to ensure maximum efficiencies and customer service
- Ensured compliance and implementation of all company safety policies and procedures
Territory Manager
Dari Farms Ice Cream Distributors
Whitman, MA
01.2004 - 01.2013
- Managed a territory with annual sales exceeding $15 million with 8 straight years of positive growth against an aggressive budget
- Hired, trained, and supervised a staff of up to 20 employees
- Worked seamlessly with company ownership, General Manager, manufacturing representatives, Transportation, Warehouse, IT, HR, and Customer Service Departments
- Consistently developed business plans/sales routes to ensure territory’s maximum profitability all while maintaining top tier customer service
- Managed sales incentives and motivated staff to increase results
- Completed all HR responsibility’s to include annual reviews, disciplinary warnings, investigation/safety observation reports, and new hire packets
- Full responsibility for Profit and Loss Statement, monthly expense reports, and weekly payroll submissions
- Conducted quarterly team meetings to review upcoming promotions, POS, holiday/seasonal product, sales numbers, and merchandising strategies
- Opened new accounts by following through on sales leads and having face to face meetings
- Assessed customer needs and developed plans to maximize sales growth based on existing category space, location, demographics, and retail layout
- Presented business plans, new items, and category advice to independent grocery and convenience chain customers
- 90% travel within territory.
Store Manager
CVS Pharmacy
Sandwich, MA
01.1998 - 01.2004
- Promoted after successful completion of management program and 2 years spent as assistant manager working for multiple locations within the Boston district, known for being the highest volume group of stores in the Northeast
- Responsible for store revenue exceeding $2 million annually
- Supervised, assigned, and directed all store activities
- Developed and maintained strong working relationships with both front store, pharmacy, and vendor personnel
- Hired, trained, evaluated, motivated, and lead a diverse and successful team
- Handled all customer relation issues in accordance with company policy
- Promoted a positive shopping experience
- Effectively communicated information with entire staff in an open and timely manner
- Managed all inventory controls to include weekly ordering, LP initiatives, backroom organization, and inventory counts
- Full control of front store/pharmacy P&L.
Assistant Store Manager
CVS Pharmacy
Boston, MA
01.1996 - 01.1998
- Completed 8 week management training program, graduating top of my class
- Assisted in overall coverage of store operations
- Trained and certified in RX and Photo lab operations
- Polished skills as a critical thinker and communicator within a retail environment
- Received firsthand experience in dealing with customer service issues at store level
- Handled all monetary responsibilities for front store, pharmacy, and photo lab operations
- Was given opportunity to experience all aspects of hiring, training, counseling, and terminating of employees.
Education
Bachelor of Science – Communications -
Saint Joseph’s College
01.1995
Real Estate License Course – 40 hours -
Real Estate Learning Center
10-Hour Construction Safety and Health Certification -
Occupational Safety and Health Administration
Skills
- Strong business acumen
- Efficient at multi-tasking
- Goal oriented
- Organized
- Proficient in MS Office
- Exceptional interpersonal communications
- Willingness to embrace change
- P&L maintenance
Hobbies and Interests
- Licensed Realtor with Evolve Realty Group, Sandwich, MA
- PTO member of Sturgis West Charter High School, Hyannis, MA 2020-2022
- Volunteer for the Sturgis West girls’ volleyball team 2019-2022
- Member of the Baseball Clubs of Cape Cod 18+ and 40+ wood bat league 2008-present
References
References available upon request.
Timeline
General Manager
Blue Dot Home Improvements
09.2017 - Current
Area Sales Manager
Schwan’s Company
03.2014 - 09.2017
Territory Manager
Dari Farms Ice Cream Distributors
01.2004 - 01.2013
Store Manager
CVS Pharmacy
01.1998 - 01.2004
Assistant Store Manager
CVS Pharmacy
01.1996 - 01.1998
Bachelor of Science – Communications -
Saint Joseph’s College
Real Estate License Course – 40 hours -
Real Estate Learning Center
10-Hour Construction Safety and Health Certification -
Occupational Safety and Health Administration