Summary
Overview
Work History
Education
Skills
Timeline
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Michael Marlett

Colorado Springs,CO

Summary

Proven multitasker and quick learner, I excelled at Wendys Restaurant by enhancing customer satisfaction and reducing food waste, showcasing my strong work ethic and problem-solving skills. My experience spans food service and underwriting, where I improved processes and fostered team collaboration, demonstrating exceptional communication and efficiency.

Overview

2
2
years of professional experience

Work History

Food Worker

Wendys Restaurant
05.2024 - Current
  • Adjusted food preparation methods in accordance with customer requests.
  • Managed time efficiently during peak hours to minimize wait times and deliver exceptional service to customers.
  • Monitored food supplies regularly, placing orders as needed for timely delivery of fresh ingredients.
  • Reduced food waste through efficient inventory management and optimal food storage techniques.
  • Assisted in training new employees, fostering a supportive work environment and contributing to overall team success.
  • Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business from satisfied patrons.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Processed customer payments and balanced cash drawers.
  • Kept register accurate through correct billing, payment processing, and cash management practices.

Underwriting Intern

Trust Payments LTD
08.2023 - 12.2023
  • Participated in regular team meetings to discuss progress, challenges, and best practices for continuous improvement of underwriting processes.
  • Assisted in maintaining accurate records of all relevant documentation, ensuring compliance with regulatory requirements.
  • Developed strong working relationships with colleagues across departments such as sales, claims, and finance for effective cross-functional collaboration.
  • Efficiently processed high volumes of applications by verifying data accuracy while adhering to strict deadlines.
  • Collaborated with senior underwriters on complex cases, resulting in thorough evaluations and appropriate risk mitigation strategies.
  • Analyzed financial statements and credit reports to determine borrower''s financial stability, contributing to well-informed underwriting decisions.

Food Worker

Burger King
04.2023 - 07.2023
  • Adjusted food preparation methods in accordance with customer requests.
  • Managed time efficiently during peak hours to minimize wait times and deliver exceptional service to customers.
  • Monitored food supplies regularly, placing orders as needed for timely delivery of fresh ingredients.
  • Reduced food waste through efficient inventory management and optimal food storage techniques.
  • Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business from satisfied patrons.

Education

High School Diploma -

Lakenheath High School, Lakenheath United Kingdom
RAF Lakenheath, Suffolk, United Kingdom
05-2023

Skills

  • Positive attitude
  • Strong work ethic
  • Team oriented
  • Quick learner
  • Multitasking
  • Productivity and efficiency
  • Customer service
  • Problem-solving

Timeline

Food Worker

Wendys Restaurant
05.2024 - Current

Underwriting Intern

Trust Payments LTD
08.2023 - 12.2023

Food Worker

Burger King
04.2023 - 07.2023

High School Diploma -

Lakenheath High School, Lakenheath United Kingdom

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Michael Marlett