Summary
Overview
Work History
Education
Skills
Additional Information
Position
Languages
Timeline
Generic

Michael Marquez

Pensacola,FL

Summary

Provider Consultant with over 5 years of experience specializing in Medicare compliance, revenue cycle management, and provider relations. Demonstrates a strong ability to conduct detailed audits, develop strategic enhancements, and provide in-depth training on Medicare policies. Skilled in negotiation and problem-solving, effectively enhancing operations and communication between healthcare providers and insurance companies. Advise healthcare providers on Medicare regulations, billing practices, and compliance requirements. Conduct comprehensive audits to identify areas for improvement and ensure adherence to Medicare guidelines. Develop and implement strategies to enhance revenue cycle management and optimize reimbursement. Provide training and education to providers and staff on Medicare policies and procedures. Collaborate with cross-functional teams to resolve complex billing issues and appeals. Stay updated on changes to Medicare regulations and communicate updates to stakeholders. Analyze data and performance metrics to identify trends and opportunities for process improvement. Cultivated and maintained positive relationships with healthcare providers to enhance collaboration and communication. Physician liaison Conducted provider education sessions on contract terms, reimbursement policies, and utilization management. Investigated and resolved provider inquiries and concerns in a timely and professional manner. Analyzed provider performance metrics to identify opportunities for improvement and implement corrective actions. Collaborated with internal teams to streamline processes and improve provider satisfaction. Collaborated with colleagues and interdisciplinary teams to develop and implement individualized treatment plans that met patients' unique needs and preferences. Established a reputation for delivering compassionate care and building long-term relationships with patients and their families. Actively participated in practice management activities, including staff meetings, quality improvement initiatives, and strategic planning sessions. Contributed to the development and implementation of clinical protocols, policies, and procedures to ensure consistent and high-quality care delivery. Engaged in continuous learning and professional development to stay current with advances in medical knowledge, technology, and treatment modalities. Attentive and goal-focused brings successful approach to cultivating complex best practices to meet organizational and regulatory expectations. Detail-oriented focus on achieving expected outcomes. Enthusiastic hard worker with expertise in cultivating lucrative client relationships and implementing better processes and procedures.

Overview

5
5
years of professional experience
2
2
Languages

Work History

Senior Provider Consultant - Medicare

Better Health Group
Pensacola, FL
07.2022 - Current
  • Provided guidance to healthcare professionals regarding Medicare regulations, billing practices, and compliance requirements
  • Conducted comprehensive audits to identify areas for improvement and ensure adherence to Medicare guidelines
  • Developed strategies to enhance revenue cycle management and optimize reimbursement
  • Conducted training sessions to educate providers and staff about Medicare policies and procedures.
  • Collaborated with cross-functional teams in resolving complex billing issues and appeals
  • Stay current with Medicare regulation changes and effectively communicate updates to stakeholders
  • Analyzed data and performance metrics to identify trends and opportunities for process improvement
  • Cultivated positive relationships with healthcare providers, enhancing collaboration and communication.
  • Facilitated resolution of issues and ensured timely payment by serving as a liaison between providers and insurance companies
  • Conducted provider education sessions covering contract terms, reimbursement policies, and utilization management practices.
  • Investigated and resolved provider inquiries and concerns promptly and with professionalism
  • Analyzed provider performance metrics, identifying improvement opportunities and implementing corrective actions.
  • Collaborated with internal teams to optimize workflows resulting in enhanced provider satisfaction.
  • Suggested necessary improvements after reviewing existing policies and procedures.
  • Advised on operational processes, business development initiatives, and organizational changes.
  • Condensed complex medical information into easily understandable language for optimal customer comprehension.
  • Managed a team of sales professionals in achieving organizational goals.
  • Collaborated with other departments to ensure successful product launches.
  • Analyzed market trends to identify new business opportunities.
  • Created presentations to demonstrate the value of products and services to prospective clients.
  • Analyzed competitors' strategies and identified ways to differentiate company offerings from theirs.

Physician Liaison

Tamara Lopez Diaz MD PA
Ocala, FL
03.2019 - 02.2024
  • Stayed current with advances in medical knowledge, technology, and treatment modalities through continuous learning and professional development
  • Contributed to developing and implementing clinical protocols, policies, and procedures for consistent and high-quality care delivery
  • Participated in various practice management activities, such as staff meetings, quality improvement initiatives, and strategic planning sessions
  • Developed a strong reputation for providing compassionate care and fostering long-term relationships with patients and their families
  • Ensured compliance with applicable regulations when sharing information with outside parties.
  • Developed and maintained relationships with physicians and other healthcare professionals to promote organization's services.
  • Resolved conflicts between patients and families and healthcare providers when necessary.
  • Identified new referral sources, developed marketing materials, and coordinated outreach activities.
  • Conducted presentations at medical staff meetings to educate providers about organization's services.
  • Prepared monthly activity reports outlining progress made towards achieving goals set forth by department head.
  • Participated in budgeting process by providing input on costs associated with provider relations initiatives.
  • Assisted in the development of physician referral network by meeting with existing and potential referring physicians.
  • Attended health fairs, community events, seminars, conferences, and other networking opportunities to build relationships with providers.
  • Maintained a database of contacts and tracked all interactions with key stakeholders.
  • Advised physicians on best practices related to organizational processes.
  • Managed multiple projects simultaneously while adhering to deadlines established by upper management.
  • Created reports on referral patterns for management review.
  • Utilized well-developed communication, active listening and persuasion talents when interacting with people.
  • Participated in weekly meetings with professionals to discuss ways to build referral base and identify ineffective techniques.
  • Maintained professionality and efficiency while working closely with leadership.
  • Established or maintained cooperative relationships with representatives of community, consumer or public interest groups.
  • Developed plans or materials to communicate organizational activities beneficial to environment, public safety or other important social issues.

Education

Bachelor of Business -

The University of West Florida
06.2025

Associate of Arts -

College of Central Florida
05.2021

High School Diploma -

Hialeah High School
05.2014

Skills

  • Strategic methods
  • Information gathering
  • Analysis
  • PR strategy development
  • Business correspondence
  • Flexible
  • Adaptable
  • Self-Motivated
  • Electronic health records
  • File management
  • Record management
  • Referral management
  • Practice management
  • Staff Management
  • Supplies ordering
  • Policy Development
  • Strategic consulting
  • Workflow planning
  • Training mentoring
  • Recordkeeping
  • Business planning
  • Business administration
  • Budgeting
  • Financial Management
  • Negotiation
  • Go-to-Market Strategies
  • Assessments
  • Performance Tracking
  • Best Practices Implementation
  • Continuous Improvement
  • Customer Relationship Management Analysis
  • Evaluation
  • Financial Planning
  • Team Leadership
  • Development
  • Problem-Solving
  • Failure Analysis
  • Data Analysis
  • Client Engagement
  • Project oversight
  • Hiring recruitment
  • Complex problems analysis
  • Verbal communication
  • Written communication
  • Business Development
  • Sales Techniques
  • Operations Support
  • Project Management
  • Market Analysis
  • Employee Management
  • Business Planning
  • Operations Analysis
  • Attention to Detail
  • Reports and documentation
  • Issue Resolution
  • Processes and procedures
  • Integrity and Honesty
  • Business Analysis
  • Client Relationships
  • Data Analytics
  • Work Planning and Prioritization
  • Research and Development
  • Performance Assessments
  • Analytical Thinking
  • Teamwork and Collaboration
  • Team Collaboration
  • Time management abilities

Additional Information

ACCOMPLISHMENT, Generated a 30% increase in revenue within the first year of consulting, Implemented cost-saving measures that led to a reduction in expenses by 20%, resulting in a significant improvement in company profitability

Position

PROVIDER CONSULTANT

Languages

  • Spanish
  • English

Timeline

Senior Provider Consultant - Medicare

Better Health Group
07.2022 - Current

Physician Liaison

Tamara Lopez Diaz MD PA
03.2019 - 02.2024

Bachelor of Business -

The University of West Florida

Associate of Arts -

College of Central Florida

High School Diploma -

Hialeah High School
Michael Marquez