Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Marshall

Parshall,ND

Summary

Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets. Accomplished Supervisor with strong background planning, organizing and controlling full life-cycle of projects. Applies human resource knowledge to effectively coach, train, assign and discipline teams. Practiced in monitoring, recommending and dynamic business platforms. Versatile Supervisor with advanced personnel and inventory management experience. Creates success by learning new processes, maintaining professional environments and taking the lead in development of subordinates. Proficient in delivering comprehensive reports to facilitate site-wide improvements and continuity.

Overview

17
17
years of professional experience

Work History

Rig Hand

Tiger Well Service
Watford City, ND
12.2023 - Current
  • Performed daily rig inspections to ensure compliance with safety regulations.
  • Installed drill pipe into the hole using tongs or elevators when necessary.
  • Lubricated moving parts on rigs as needed to prevent breakdowns or malfunctions.
  • Carried out maintenance tasks such as replacing worn-out components and repairing damaged equipment.
  • Communicated effectively with supervisors regarding work progress and any problems that arose during a shift.
  • Monitored pressure gauges to ensure that they remain within safe operating limits at all times.
  • Worked closely with other crew members in order to complete assigned tasks quickly and accurately.
  • Adhered strictly to company policies regarding safety practices while working onsite.
  • Ensured that all tools are stored properly after each shift has ended.
  • Participated in company safety meetings to learn different ways to alleviate accidents.
  • Worked on job sites and assigned locations, installing and repairing pipes, valves and pumps.

Supervisor

North Country Oil
Parshall, ND
08.2021 - 12.2023
  • Complied with company policies, objectives and communication goals.
  • Provided ongoing training to address staff needs.
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Maintained positive working relationship with fellow staff and management.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
  • Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
  • Coached staff members to develop long-term career goals.

Supervisor

Teton Snubbing Services LLC
Farson, WY
03.2018 - 07.2021
  • Complied with company policies, objectives and communication goals.
  • Provided ongoing training to address staff needs.
  • Established and enforced clear goals to keep employees working collaboratively.
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
  • Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
  • Coached and mentored numerous staff members through constructive feedback to develop long-term career goals.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Coordinated maintenance on physical condition of warehouse and equipment, routinely assessing each for needed repairs, updates or replacements.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Supervisor

Ranger Energy Services
Milliken, CO
02.2017 - 03.2018
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Established and enforced clear goals to keep employees working collaboratively.
  • Provided ongoing training to address staff needs.
  • Complied with company policies, objectives and communication goals.
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
  • Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
  • Delegated work to staff, setting priorities and goals.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Treated associates with fairness and respect, providing recognition of accomplishments.

Supervisor

Rouge Energy Services
Greeley, CO
01.2016 - 02.2017
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Delegated work to staff, setting priorities and goals.
  • Planned and optimized warehouse work processes to improve fulfillment system efficiency.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Coordinated extensive planning required for complex contracts, including development of project milestones and budget.

Supervisor

Great White Pressure Control
Lore City, OH
01.2014 - 01.2015
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Established and enforced clear goals to keep employees working collaboratively.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Treated associates with fairness and respect, providing recognition of accomplishments.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Planned and optimized warehouse work processes to improve fulfillment system efficiency.

Supervisor

Mountain States Pressure Service
Saint Clairsville, OH
06.2011 - 01.2014
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Treated associates with fairness and respect, providing recognition of accomplishments.
  • Planned and optimized warehouse work processes to improve fulfillment system efficiency.
  • Developed and mentored team members to provide hospitable, professional service while adhering to established service models.
  • Cross-trained in every store role to maximize operational knowledge.
  • Reviewed resources and assets for departmental activities, noting compliance issues with industry standards and regulatory agencies.
  • Mitigated work flow down time, accurately scheduling enterprise service installation completion.

Hand/Operator

Mountain States Pressure Service
Rock Springs, WY
02.2007 - 03.2009
  • Removed and replaced tools and dyes to complete various tasks.
  • Set up machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction initiatives.
  • Cleaned and lubricated equipment on regular schedules to maintain life of machinery and achieve consistent operations.
  • Created and maintained daily activity logs to track ongoing operational performance.
  • Identified machinery issues and repaired parts to keep equipment up and running.
  • Maintained correct temperature, levels and pressures on process systems and equipment.
  • Calibrated each machine at beginning and end of each shift.
  • Maintained work environments safe and efficient at all times.

Education

High School Diploma -

Green River High School
Green River, UT
06.2002

Skills

  • Goal-oriented
  • Processes and procedures
  • Issue and conflict resolution
  • PPE use
  • Problem resolution
  • People skills
  • Troubleshooting
  • Team building

Timeline

Rig Hand

Tiger Well Service
12.2023 - Current

Supervisor

North Country Oil
08.2021 - 12.2023

Supervisor

Teton Snubbing Services LLC
03.2018 - 07.2021

Supervisor

Ranger Energy Services
02.2017 - 03.2018

Supervisor

Rouge Energy Services
01.2016 - 02.2017

Supervisor

Great White Pressure Control
01.2014 - 01.2015

Supervisor

Mountain States Pressure Service
06.2011 - 01.2014

Hand/Operator

Mountain States Pressure Service
02.2007 - 03.2009

High School Diploma -

Green River High School

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Michael Marshall