Michael Martin
Richmond Hill,GA
Summary
Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with three years of experience working in busy environments.
Hardworking Package Handler with more than 1 year in package handling. Productive working independently and using appropriate judgment. Well-equipped at loading and unloading packages quickly and efficiently and moving products by hand or with basic material handling equipment. Excellent interpersonal, organizational and time management abilities.
Overview
4
4
years of professional experience
Work History
Package Handler
Federal Express
Pooler, Georgia
04.2021 - Current
- Used hand-held scanners and physical logs to accurately track item movements.
- Assembled, sealed and loaded packages into correct trucks.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Followed verbal and written instructions to properly move and ship products.
- Removed debris and hazardous materials from packing area to avoid contamination.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
Customer Service Associate
Publix
Richmond Hill , Georgia
08.2019 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Developed and actualized customer service initiatives to decrease wait times.
- Checked for outdated and overripe grocery items and removed from inventory.
- Checked aisles for spills to complete quick clean-up.
- Assisted customers by finding items quickly to boost store satisfaction rates.
Education
No Degree - Associates of Arts
Trident Technical College
Charleston, SCHigh School Diploma -
Green Valley High School
Henderson, NV05.2019
Skills
- Customer Experience
- Cargo Sorting
- Work Assignments
- Order Picking and Processing
- Visual Inspections
- Standards Compliance
- Work Order Following
- Physical Strength and Stamina
- Handheld Scanners
- Product Packing
- Package Loading
- Customer Relations
- Teamwork and Collaboration
- Willingness to Learn
- Sweeping and Mopping
- Customer Service
- Cooperative Attitude
- Heavy Lifting
Timeline
Package Handler
Federal Express
04.2021 - Current
Customer Service Associate
Publix
08.2019 - Current
No Degree - Associates of Arts
Trident Technical College
High School Diploma -
Green Valley High School
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