Michael Martin
Homer Glen,IL
Summary
Seasoned Supply Chain and Operations Project Manager Professional with extensive experience in applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing business strategies while improving processes and increasing productivity. Bringing solid understanding of logistical operational processes, excellent communication skills, talent for identifying areas in need of improvement with a comprehensive approach and implementing changes that contribute to organizational growth and profitability.
Overview
17
17
years of professional experience
Work History
Business Analyst
WESCO
08.2024 - Current
- Performed analysis and testing between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Improved business processes by analyzing current practices and recommending optimization strategies.
- Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
- Facilitated WMS training for operations staff.
Project Implementation Manager
Anixter / Wesco
11.2018 - 08.2025
- Implemented and managed multiple projects from the onset of a “WIN” Kick off call through execution via extensive cross functional collaboration and communication with various business segments connected to the project (Program Development, Sales/Customer, Project Services, Inventory Management, IT and Operations) while managing coordination of activities to meet the customer's project requirements.
- Actively documented project details and created OPS Project Kick Off and QC Checklist documentation to serve as instructions for completion of the SOW by the warehouse service teams. Managed document revisions as required per updates and changes to the SOW.
- Provided technical remote and onsite support for operation warehouses in North America handling Supply Chain Services (SCS) projects.
- Managed customer issues / dissatisfactory and liaised corrective actions with operations.
- Documented specialized data and requirements to address business demands.
- Actively worked with SCS operations to develop comprehensive production plans to ensure on-time delivery. and successful outcomes.
Internal Lead Quality Auditor (QMS)
Anixter
10.2016 - 10.2018
- Participated bi-quarterly to support the Global Quality team in meeting QMS standards with operations. Preparing operations for external ISO audit.
- Provided detailed documentation on QMS ISO audit findings to senior leadership, while auditing various operations facilities and implementing corrective actions when necessary.
- Performed observations at operations warehouses and evaluated Ops documentation to supplement audit findings.
- Streamlined audit processes, improving efficiency and reducing time spent on each audit engagement.
- Reported final audit findings to Operations and Executive leadership.
Operations Manager
Anixter
01.2014 - 11.2018
- Managed operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Established positive and effective communication among operations staff, sales partners and organization leadership, reducing miscommunications and elevating service levels.
- Analyzed and reported on key performance metrics to senior management.
- Developed and implemented strategies to maximize production output.
- Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
Operations Supervisor
Anixter
09.2008 - 01.2014
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Motivated and trained employees to maximize team productivity.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Ensured compliance with company policies, industry regulations, safety standards, during daily operations.
- Managed internal operational standards and productivity targets.
- Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates and improved quality control.
- Oversaw logistics coordination for transportation of shipments between various departments and locations.
- Directed associate warehouse teams to process inbound and outbound shipments with speed and accuracy.
- Completed bi-weekly payroll for 60 employees.
- Conducted root cause analysis in deficient areas to identify and resolve issues.
Education
High School Diploma -
Brother Rice High School
Chicago, IL05.2002
Skills
- Team Leadership
- Time Management
- Proficient in WMS Systems: WMX, Mainframe, KAVA (SAM), Core, IRIS, Crest, Power BI applications
- Managing Operations and Efficiency
- Verbal and written communication
- Complex Problem-Solving
- Operations Management
- Project Management
- Training and Development
- Business Analysis and Reporting
- Cross-Functional Teamwork
- Strategic Planning
Accomplishments
2015 Anixter Award of Excellence Recipient.
Lean Six Sigma White Belt Certificate
Timeline
Business Analyst
WESCO
08.2024 - Current
Project Implementation Manager
Anixter / Wesco
11.2018 - 08.2025
Internal Lead Quality Auditor (QMS)
Anixter
10.2016 - 10.2018
Operations Manager
Anixter
01.2014 - 11.2018
Operations Supervisor
Anixter
09.2008 - 01.2014
High School Diploma -
Brother Rice High School