Michael Martinez
West Palm Beach
Summary
Adept at driving operational success and customer satisfaction, I leveraged my project management and relationship-building skills at Two Guys & a Squeegee LLC to enhance business processes and service quality. My background includes streamlining installation methods at Summit Fire & Security, showcasing a blend of technical proficiency and effective communication, leading to significant efficiency improvements.
Overview
17
17
years of professional experience
Work History
Owner/President of Operations
Two Guys & a Squeegee LLC
01.2021 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Trained and motivated employees to perform daily business functions.
Pipefitter Foreman
Summit Fire & Security - Metro Fire Sprinklers
03.2017 - 12.2020
- Successfully navigated challenging environments such as confined spaces, extreme temperatures, and remote locations to complete pipefitting projects.
- Increased efficiency by streamlining pipe installation processes and ensuring proper alignment.
- Ensured timely completion of projects by monitoring progress, addressing delays, and adjusting resources as needed.
- Established effective communication channels between field personnel, management staff, clients, vendors ensuring smooth operations from start to finish on each project undertaken.
- Installed and maintained industrial piping fittings, valves, flanges and clamps to complete systems setup.
- Read and interpreted blueprints, diagrams and other technical drawings to determine best installation methods.
Lawn Care Foreman
Impact Landscaping & Irrigation
05.2013 - 02.2017
- Enhanced lawn health by implementing proper mowing, fertilizing, and watering techniques.
- Demonstrated commitment to quality assurance through regular site visits to ensure work completed met or exceeded client expectations.
- Developed strong relationships with clients through proactive communication about project progress and timely responses to inquiries or concerns.
- Maximized revenue potential with accurate cost estimates for materials, labor, and time required for each project.
- Increased client satisfaction with aesthetically pleasing designs for residential and commercial properties.
- Reduced customer complaints by swiftly addressing and resolving any landscaping issues or concerns.
- Improved crew productivity with thorough training on the use of lawn care equipment and best practices.
- Monitored weather conditions to plan work schedules effectively and minimize project delays.
Machine Maintenance Technician
Steve's Frozen Chillers
01.2008 - 03.2013
- Assisted in the successful installation, commissioning, and startup of new machines, ensuring proper functionality from day one.
- Reduced equipment downtime with proactive preventive maintenance and timely repairs.
- Managed inventory of spare parts to ensure availability during crucial repair projects while minimizing costs associated with excess stock levels.
- Collaborated closely with operators to diagnose malfunctions and provide targeted solutions.
- Dismantled machinery to access, remove, and replace worn components and keep production within optimal tolerances.
- Repaired machinery and equipment according to manufacturer specifications.
Education
High School Diploma -
Inlet Grove Community High School
Riviera Beach, FL06.2006
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Project Management
- Project estimating
- Customer Service
- Scheduling
Timeline
Owner/President of Operations
Two Guys & a Squeegee LLC
01.2021 - Current
Pipefitter Foreman
Summit Fire & Security - Metro Fire Sprinklers
03.2017 - 12.2020
Lawn Care Foreman
Impact Landscaping & Irrigation
05.2013 - 02.2017
Machine Maintenance Technician
Steve's Frozen Chillers
01.2008 - 03.2013
High School Diploma -
Inlet Grove Community High School
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