Michael Martinez

Sebastian

Summary

Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with years of experience working in busy environments.

Overview

years of professional experience

Work History

Package Handler

FedEx

08.2024 - 02.2025

Followed safety regulations to maintain safe work environment.
Improved package handling efficiency by implementing proper sorting and organizing techniques.
Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
Reduced damage rates for packages through careful handling and adherence to safety protocols.
Used hand-held scanners and physical logs to accurately track item movements.

Debit Card Fraud Specialist

ACT

04.2024 - 08.2024

Managed high-risk accounts through continuous monitoring and timely intervention when necessary, minimizing losses due to fraudulent activities.
Conducted thorough reviews of flagged transactions, minimizing false positives and maintaining client trust.
Maintained up-to-date knowledge of industry best practices and regulatory requirements, ensuring compliance at all times.
Contributed to the design of targeted marketing campaigns aimed at educating customers about protecting their financial information from phishing attempts or other scams related to payment cards.
Implemented enhanced authentication measures for online transactions reducing instances of unauthorized purchases made using stolen card details.
Provided exceptional customer support during fraud case resolution, ensuring all concerns were addressed and clients fully understood the outcome.
Analyzed financial statements, bank records, and government databases to identify fraud and other instances of financial crimes.

EKG Monitor Technician

Harlingen Medical Center

03.2023 - 04.2024

Maintained detailed records of all monitored EKG data, supporting clinical decision-making processes.
Ensured compliance with hospital protocols by consistently following established guidelines for EKG monitoring procedures.
Played a key role in emergency response situations by promptly identifying life-threatening arrhythmias and alerting appropriate medical personnel.
Assisted medical staff in identifying atypical heart patterns, contributing to early intervention efforts.
Collaborated with nursing staff to provide comprehensive patient care during cardiac events.
Adhered to cleaning protocol for EKG machine, Holter cables and accessories to provide safe environment.

Education

High School Diploma -

South Texas Academy For Medical Professions

Olmito, TX

05-2020

Skills

Heavy lifting
Team collaboration
Warehouse safety
Package unloading

Lifting and sorting
Critical thinking
Data entry
Health and safety compliance

Languages

English

Native or Bilingual

Spanish

Limited Working

Timeline