Skilled property management professional experienced in tenant relations, office management and maintenance coordination. Successful at balancing tenants' rights with business considerations to achieve financial targets. Excellent interpersonal, communication, and leadership abilities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Leasing Professional
Prime Place LLC / The Jefferson Flats
Los Angeles, CA
08.2024 - Current
Achieved a 7.8% increase in occupancy rates through targeted marketing campaigns, and exceptional customer service.
Developed and implemented innovative leasing strategies that resulted in a 60% increase in sales revenue over four months.
Conducted property tours and maintained relationships with prospective tenants, leading to a 52% conversion rate from inquiries to leases.
Collaborated with the marketing team to create promotional materials and online listings that enhanced property visibility and appeal, meeting with potential partners to incentivize the interest of potential customers.
Managed tenant relations, addressing concerns promptly to ensure high levels of tenant satisfaction and retention.
Offer consulting services to two leasing agents from the leasing office.
Maintenance Supervisor
Prime Place LLC
Kansas City/ Stillwater, OK
06.2021 - 08.2024
Supervised a team of six maintenance staff, ensuring timely and effective completion of maintenance requests and property repairs.
Developed and implemented preventive maintenance programs that reduced repair costs by 48% and improved property conditions.
Coordinated with vendors and contractors for larger projects, ensuring compliance with safety regulations and quality standards.
Trained and mentored maintenance staff, fostering a culture of excellence and accountability within the team.
Assisted in budget management for maintenance operations, identifying cost-saving opportunities without compromising service quality.
Troubleshoot and repair complex electronic control systems, including building automation.
Managed a $120K annual budget for parts inventory and equipment purchases.
• Supervise a team of 6 technicians maintaining 3 residential properties(buildings) totaling around 980 tenants and 325 apartments
Education
Master of Science - Electromagnetism Technologies
Force Armed National University (UNEFA)
Caracas, Venezuela
12-2018
Bachelor of Science - Electronics And Communications Engineering