Michael Martiniello

Charged with implementing full sales structure for growth stage company after internal structural re-alignment, leads all aspects of the reorganization, develop organic sales & acquisition targets, and execute strategy

• Enhanced customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
• Developed high-performing sales teams through targeted recruitment, training, mentoring, and coaching activities.
• Managed complex negotiations with key accounts resulting in long-term contracts that bolstered annual revenue figures significantly.
• Achieved regional sales targets through effective territory management and relationship building with key clients.
• Reports to Global General Manager of Oil and Lubricants.
• Managed and motivated sales team to increase revenue 18% in 12 months.

Directed new market penetration into the B2C space, led new product, website, and mobile application design, market research, and marketing plans and efforts to attract a new customer base compared to traditional market and build out new revenue streams

• Oversaw product design and roadmap and coordinated aspects of development and rollout.
• Worked collaboratively with developers, senior-level stakeholders and partners to collect data on deficiencies and provide solutions to long-standing issues.

Responsible for driving solution sales for four of CSA Group's strategic accounts valued at $4.8M, by understanding customers' needs and business positions, collaborating to build relationships with partners and stakeholders

• Served as the primary point of contact for all account-related matters, building trust with key decision makers.
• Managed a portfolio of key accounts, ensuring high levels of client satisfaction and retention.
• Reported to the Global Director of Sales.

Responsible for identifying and developing new business opportunities, managing key services including Global Market Access, Technical Information Services, Certifications, Testing, Inspections, and Auditing for the key, existing, and new key accounts.

• Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
• Managed multiple accounts achieving 129% of sales quota, equating to $3.3M in 2018 while simultaneously maintaining organization and prioritizing tasks efficiently.

Led, developed, and drove the growth of Intertek nationally in the US by managing a sales team of 60 geographically desperate sales and creating regionally focused strategies to increase revenue and market share.

• Supervised updating procedures for working documents such as shift reports and handovers.
• Assisted in training new employees and implementing procedural changes.
• Enhanced team communication by conducting regular meetings, encouraging open dialogue, and providing constructive feedback.

Directed a team of 3 managers, 24 outside sales, and 4 inside sales professionals who identified and capitalized on sales of $45M+ annual revenue; utilized strong sales abilities to enhance service delivery and optimize performance; reported to VP of Sales

• Achieved regional sales targets through effective territory management and relationship building with key clients.
• Increased sales revenue by developing and implementing strategic plans and setting performance goals for the sales team.
• Streamlined sales processes by identifying inefficiencies, implementing new tools, and providing training to the team.

Leveraging solutions selling skills to deliver higher quality and efficiency while launching joint sales and operational responsibility activities for key customers, repaired key relationships and increased revenue by 40%+ in 2009 and 2010.

Established long-lasting relationships with key decision-makers within client organizations, solidifying the company's reputation as a trusted partner in their respective industries.

• Attended networking events to build relationships and identify sales opportunities.