Michael Marusek
Three Rivers,MI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
33
33
years of professional experience
Work History
North Materials Team Leader
American Axle Manufacturing
Three Rivers, MI
08.2021 - Current
- Enhanced team efficiency by implementing innovative inventory management.
- Utilized organization skills, resulting in more efficient floor layouts.
- Established strong relationships with team, establishing trust, and to improve working environment.
- Trained employees and maintained training matrix.
- Implemented safety protocols to reduce workplace accidents and ensure compliance with industry regulations.
Production Worker
Anderson Building Materials
Saint Joseph, MI
11.2018 - 08.2021
- Improved production efficiency by streamlining assembly line processes and implementing time-saving techniques.
- Reduced waste in the production process by monitoring materials usage and adjusting procedures accordingly.
- Enhanced product quality by conducting regular inspections and identifying areas for improvement.
- Collaborated with team members to optimize workflow, resulting in increased productivity and reduced downtime.
- Maintained a safe working environment by adhering to safety protocols and promptly addressing potential hazards.
Customer Support Specialist
Ford Motor Company
Detroit, MI
05.1995 - 10.1997
- Enhanced customer satisfaction by addressing and resolving complex issues promptly and professionally.
- Streamlined support processes for increased efficiency and reduced response times.
- Developed strong relationships with clients, resulting in repeat business and positive feedback.
- Collaborated with cross-functional teams to address customer concerns and improve overall service quality.
Customer Service Supervisor
AT&T
Dallas, TX
02.1991 - 04.1995
- Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.
- Enhanced team productivity through regular coaching, feedback, and performance evaluations.
- Streamlined workflow processes for increased efficiency in handling customer inquiries and complaints.
- Collaborated with other departments to address recurring customer concerns, improving overall service quality.
Education
Automotive Technology - Automotive Mechanics
Southwestern Michigan College
Dowagiac, MI06.2012
Skills
- Demand forecasting
- Stock replenishment
- Production Planning
- Warehouse Operations
- Supply Chain Optimization
- Material Handling Equipment
- Materials Management
- Staff Forecasting
- Worker Training
Timeline
North Materials Team Leader
American Axle Manufacturing
08.2021 - Current
Production Worker
Anderson Building Materials
11.2018 - 08.2021
Customer Support Specialist
Ford Motor Company
05.1995 - 10.1997
Customer Service Supervisor
AT&T
02.1991 - 04.1995
Automotive Technology - Automotive Mechanics
Southwestern Michigan College