Michael Marusek
Three Rivers,MI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
33
33
years of professional experience
Work History
North Materials Team Leader
American Axle Manufacturing
08.2021 - Current
- Enhanced team efficiency by implementing innovative inventory management.
- Utilized organization skills, resulting in more efficient floor layouts.
- Established strong relationships with team, establishing trust, and to improve working environment.
- Trained employees and maintained training matrix.
- Implemented safety protocols to reduce workplace accidents and ensure compliance with industry regulations.
Production Worker
Anderson Building Materials
11.2018 - 08.2021
- Improved production efficiency by streamlining assembly line processes and implementing time-saving techniques.
- Reduced waste in the production process by monitoring materials usage and adjusting procedures accordingly.
- Enhanced product quality by conducting regular inspections and identifying areas for improvement.
- Collaborated with team members to optimize workflow, resulting in increased productivity and reduced downtime.
- Maintained a safe working environment by adhering to safety protocols and promptly addressing potential hazards.
Customer Support Specialist
Ford Motor Company
05.1995 - 10.1997
- Enhanced customer satisfaction by addressing and resolving complex issues promptly and professionally.
- Streamlined support processes for increased efficiency and reduced response times.
- Developed strong relationships with clients, resulting in repeat business and positive feedback.
- Collaborated with cross-functional teams to address customer concerns and improve overall service quality.
Customer Service Supervisor
AT&T
02.1991 - 04.1995
- Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.
- Enhanced team productivity through regular coaching, feedback, and performance evaluations.
- Streamlined workflow processes for increased efficiency in handling customer inquiries and complaints.
- Collaborated with other departments to address recurring customer concerns, improving overall service quality.
Education
Automotive Technology - Automotive Mechanics
Southwestern Michigan College
Dowagiac, MI06.2012
Skills
- Demand forecasting
- Stock replenishment
- Production Planning
- Warehouse Operations
- Supply Chain Optimization
- Material Handling Equipment
- Materials Management
- Staff Forecasting
- Worker Training
Timeline
North Materials Team Leader
American Axle Manufacturing
08.2021 - Current
Production Worker
Anderson Building Materials
11.2018 - 08.2021
Customer Support Specialist
Ford Motor Company
05.1995 - 10.1997
Customer Service Supervisor
AT&T
02.1991 - 04.1995
Automotive Technology - Automotive Mechanics
Southwestern Michigan College