Michael Mason
San Antonio
Summary
Diligent Cloud Engineer with solid background in AWS cloud architecture and deployment. Successfully managed multiple cloud migration projects, ensuring seamless transitions and minimal downtime. Demonstrated expertise in leveraging automation and scripting to optimize performance and cost efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
AWS Cloud Engineer
AnswerNet
01.2024 - 01.2025
- Automated daily backups of critical data using AWS Backup, reducing the risk of data loss in case of system failures.
- Participated in architectural discussions to build confidence and promote customer success when developing new and migrating existing applications, software and services on AWS platform.
- Designed custom monitoring dashboards using Amazon CloudWatch for real-time insight into system health and performance metrics.
- Collaborated with cross-functional teams to design scalable and secure cloud solutions in line with business requirements.
- Implemented security best practices within the AWS environment, safeguarding sensitive data and ensuring compliance with industry regulations.
- Evaluated new AWS services as they were released, making recommendations for adoption where appropriate to maintain a cutting-edge technology stack.
- Provided technical support to both internal colleagues and external clients regarding their use of AWS services, fostering positive relationships built on trust and expertise.
- Resolved issues related to operational components for LAN, WAN and voice systems.
- Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
Network Analyst
AnswerNet
01.2023 - 01.2024
- Diagnosed and resolved complex network issues to improve connectivity for critical business operations.
- Optimized network monitoring tools, increasing detection of anomalies for real-time alerts.
- Resolved connectivity issues for end-users through troubleshooting and implementing solutions.
- Implemented and maintained firewalls, series switches and security appliances.
- Automated network configuration tasks, reducing manual errors and improving deployment speed.
Data Center Technician
AnswerNet
01.2022 - 01.2023
- Coordinated with vendors to ensure timely hardware replacements, minimizing service interruptions.
- Utilized diagnostic tools to identify network bottlenecks, optimizing data flow for enterprise clients.
- Implemented troubleshooting protocols, reducing downtime and improving service continuity for critical applications.
- Upgraded server firmware with industry-standard tools, enhancing stability for business-critical operations.
Education
Bachelor of Science - Cyber Security
Purdue Global University
West Lafayette, IN06-2024
Skills
- DevOps methodologies
- AWS architecture design
- Virtualization technologies
- Continuous integration and deployment
- Scripting languages
- Monitoring and logging
- Serverless computing
Certification
- Amazon Web Services (AWS) Certified Solutions Architect
- Amazon Web Services (AWS) Certified Cloud Practitioner
- CompTIA Network+ - Computing Technology Industry Association (CompTIA).
- CompTIA Security+ - Computing Technology Industry Association (CompTIA).
- CompTIA A+ - Computing Technology Industry Association (CompTIA).
Timeline
AWS Cloud Engineer
AnswerNet
01.2024 - 01.2025
Network Analyst
AnswerNet
01.2023 - 01.2024
Data Center Technician
AnswerNet
01.2022 - 01.2023
- Amazon Web Services (AWS) Certified Solutions Architect
- Amazon Web Services (AWS) Certified Cloud Practitioner
- CompTIA Network+ - Computing Technology Industry Association (CompTIA).
- CompTIA Security+ - Computing Technology Industry Association (CompTIA).
- CompTIA A+ - Computing Technology Industry Association (CompTIA).
Bachelor of Science - Cyber Security
Purdue Global University
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