Michael Mason
Woodbine
Summary
Dynamic professional with a strong background in team leadership and customer service. Proven ability to enhance organizational growth through effective communication and collaboration. Skilled in optimizing daily workflows while maintaining safety standards. Recognized for reliability and attention to detail, fostering a positive work environment that drives team success.
Overview
4
4
years of professional experience
Work History
Bailer
AJM Packaging
10.2024 - 02.2025
- Contributed to a cleaner environment by effectively separating, compressing, and bundling recyclable materials using the bailer machine.
- Enhanced overall productivity by assisting coworkers in their duties when required, fostering a collaborative work environment.
- Collaborated with management to devise strategies for continuous improvement in bailer operations, ultimately driving overall business growth.
- Minimized waste by accurately weighing bales and adjusting compression settings to meet client specifications.
Dining Assistant
Omni Hotels & Resorts
05.2023 - 08.2024
- Maintained a clean dining environment, ensuring high standards of sanitation and hygiene.
- Contributed to restaurant''s positive reputation through exceptional guest services.
- Developed strong knowledge of menu items to provide well-informed recommendations based on individual preferences or dietary needs.
- Assisted in training new Dining Assistants, sharing best practices for optimal team performance.
- Collaborated with servers to promptly address guest requests, improving overall dining experience.
- Delivered exceptional beverage recommendations to guests, enhancing their meal experience.
- Provided clear communication between kitchen and front-of-house staff for seamless operations.
- Ensured timely delivery of food orders from the kitchen to the guests'' tables without any errors or delays.
Team Leader
Zaxbys
10.2022 - 03.2023
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Cook
McDonald's
12.2021 - 07.2022
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Team Leader
Whataburger
01.2021 - 09.2021
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Education
GED - Marketing
Yulee Highschool
85375 Miner Rd Yulee Florida Skills
- Strong communication skills
- Organizational growth
- Teamwork and collaboration
- Attention to detail
- Daily workflow improvement
- Safety
- Flexible schedule availability
- Team player attitude
- Reliability and punctuality
- Customer service focus
Timeline
Bailer
AJM Packaging
10.2024 - 02.2025
Dining Assistant
Omni Hotels & Resorts
05.2023 - 08.2024
Team Leader
Zaxbys
10.2022 - 03.2023
Cook
McDonald's
12.2021 - 07.2022
Team Leader
Whataburger
01.2021 - 09.2021
GED - Marketing
Yulee Highschool
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