Michael Masure
Tampa
Summary
Enthusiastic and creative individual with solid understanding of student development and learning styles. Possesses excellent communication and interpersonal skills and connects with students from diverse backgrounds. Experienced developing engaging lesson plans and assessments to measure student progress. Proven track record in fast-paced hospitality environment, excelling in customer service and team collaboration. Developed skills in managing high-volume service, ensuring customer satisfaction, and maintaining clean and organized workspace. Looking to transition into new field, leveraging strong interpersonal and problem-solving abilities.
Overview
8
8
years of professional experience
Work History
Bartender
The Getaway
10.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Bartender/Server
Long Island Spirits
11.2022 - 07.2024
- Had to leave for school purposes
- Took on manager position (opened/closed distillery) (open/close drawer) was the person in charge of the distillery
- Bartender (make drinks/serve drinks)
- Server (make certain foods/bring to tables)
- Opener and closer (made sure everything was spotless) before, during, and after work
- Provided excellent customer service
- Take payments and hand out cash accurately
- Multitasking (take orders, prepare drinks, process payments, and keep the workspace clean)
- Excellent time management (handle a number of different orders for different customers in stressful situations)
- Proper teamwork (coordinate with waitstaff, cooks bussers, and other colleagues)
- Cocktail knowledge
Counter Service Pizza Maker
Roccos Pizzeria St James
01.2020 - 02.2024
- Maintained a positive attitude under pressure, contributing to a pleasant working environment for both staff and customers alike.
- Maintained sanitation of restaurant by mopping and sweeping floors, washing counters, and disposing of trash.
- Streamlined order fulfillment by effectively managing multiple tasks such as dough preparation, topping assembly, and oven monitoring.
- Took and processed over customer orders.
- Reduced order errors through effective communication between front-of-house staff and kitchen personnel.
Busboy/Barback/Bartender
Ragazzi's
07.2017 - 07.2024
- Had to leave for school purposes
- Started as busboy then advanced to barback then to bartender
- Attention to detail (clean tables and dining areas, notice and clean up small or big things)
- Physical stamina (lift and carry heavy objects, and stand for long periods of time)
- Table preparation (set tables decorate with linens and candles and place tableware and condiments)
- Cleaning (clean floors, spills and restrooms)
- Stocking (restock napkins, utensils, condiments, and drinks)
- Bartender (make drinks/serve drinks)
- Provided excellent customer service
- Take payments and hand out cash accurately
- Multitasking (take orders, prepare drinks, process payments, and keep the workspace clean)
- Excellent time management (handle a number of different orders for different customers in stressful situations)
- Proper teamwork (coordinate with waitstaff, cooks bussers, and other colleagues)
- Cocktail knowledge
Bus Boy
Ginos Pizzeria
08.2017 - 09.2018
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Followed proper sanitation guidelines when handling utensils, dishes, glassware, and linens to ensure guest safety and satisfaction.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Education
Bachelor of Science - Physical education
University of South Florida-Main Campus
Tampa, FL05-2026
No Degree - Physical education
Suffolk County Community College
Suffolk Ny07.2024
High School Diploma -
Smithtown East High School
Saint James, NY06-2021
Skills
- Barback
- Customer service
- Bartending
- Stocking
- Restaurant Experience
- Cleaning
- Serving Experience
- Physical education
- Team management
- Busser
- Problem-solving
- Team collaboration
- Relationship building
- Classroom management
- Time management
- Lesson planning
- Teaching strategies
- Active listening
Timeline
Bartender
The Getaway
10.2024 - Current
Bartender/Server
Long Island Spirits
11.2022 - 07.2024
Counter Service Pizza Maker
Roccos Pizzeria St James
01.2020 - 02.2024
Bus Boy
Ginos Pizzeria
08.2017 - 09.2018
Busboy/Barback/Bartender
Ragazzi's
07.2017 - 07.2024
Bachelor of Science - Physical education
University of South Florida-Main Campus
No Degree - Physical education
Suffolk County Community College
High School Diploma -
Smithtown East High School
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