Michael A Mateika
Rockford,IL
Summary
Accomplished General Manager at Eco Home Expert Inc., adept in operations management and leadership, spearheaded strategies boosting sales and profitability. Excelled in staff training, customer relations, and project management, achieving significant business growth. Demonstrated expertise in fostering team unity and resolving issues, ensuring high levels of client and employee satisfaction.
Overview
16
16
years of professional experience
Work History
General Manager
Eco Home Expert Inc.
01.2009 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed budget implementations, employee evaluations, and contract details.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Production Manager
Eco Home Expert Inc.
01.2009 - Current
- Resolved issues quickly to maintain productivity goals.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
Sales Manager
Eco Home Expert Inc.
01.2009 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Education
No Degree - Business Management
Rock Valley College
Rockford, ILSkills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Staff Management
- Customer Relations
- Staff Training and Development
- Project Management
- Sales expertise
Timeline
General Manager
Eco Home Expert Inc.
01.2009 - Current
Production Manager
Eco Home Expert Inc.
01.2009 - Current
Sales Manager
Eco Home Expert Inc.
01.2009 - Current
No Degree - Business Management
Rock Valley College
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