Michael Mattes
Beaumont,TX
Summary
Compassionate Treatment Specialist known for high productivity and efficient task completion. Possess specialized skills in behavioral therapy, crisis intervention, and patient advocacy. Excel in communication, empathy, and problem-solving to support clients' therapeutic goals.
Overview
34
34
years of professional experience
Work History
Treatment Specialist
FCC Beaumont
Beaumont, TX
01.1998 - Current
- Developed treatment plans tailored to the needs of each client.
- Evaluated effectiveness of treatment protocols by conducting follow up interviews with former clients.
- Performed administrative duties such as scheduling appointments, filing documents, and maintaining client databases.
- Provided individual and group counseling sessions to clients with substance use disorders.
- Assessed client's readiness for discharge from program and developed aftercare plans accordingly.
- Developed educational materials for use in group settings or one-on-one interactions with clients.
- Conducted periodic assessments and evaluated progress of clients in recovery.
- Implemented evidence-based practices such as cognitive behavioral therapy when working with clients.
- Advised supervisors on best practices for providing quality addiction services.
- Attended professional development trainings related to addiction recovery practices.
Correctional Officer
FCI Oxford
Westfield, WI
01.1997 - 01.1998
- Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
- Provided guidance and counseling services to help inmates adjust to their new environment and develop life skills needed upon release from prison.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Administered first aid when required due to injury or illness sustained by an inmate while under supervision.
- Served as liaison between families of inmates ensuring they were kept informed about their loved ones' progress in custody.
- Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
Case Aide
Southwest Key Program
El Paso, TX
01.1995 - 01.1997
- Conducted research on relevant issues related to the client's case.
- Maintained accurate records of client interactions in the agency database system.
- Assessed client needs through interviews and assessments of family dynamics, economic situation, and health status.
- Provided administrative support to case managers, including filing and organizing documents.
- Coordinated transportation for clients to medical appointments or court proceedings as needed.
- Developed strategies for resolving disputes between parties involved in a case.
- Educated clients about legal rights and responsibilities pertaining to their cases.
- Arranged meetings between caseworkers and clients as needed.
Assistant Manager
Blockbuster Video
El Paso, TX
01.1991 - 01.1995
- Managed customer service inquiries and complaints in a timely manner.
- Coordinated with other departments to ensure smooth flow of operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Created reports on sales trends, inventory levels, and financial data.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Developed a system for tracking inventory and ordering supplies as needed.
- Established processes for monitoring customer satisfaction levels.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Collaborated with management on developing strategic plans for achieving business goals.
ISM - Intern
FCI La Tuna
El Paso, TX
01.1991 - 01.1993
- Maintained accurate records of all activities performed throughout internship period.
- Prepared reports summarizing project progress and results for management review.
- Assisted with event planning, support and execution of virtual and in-person engagements.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Implemented strategies to take advantage of new opportunities.
- Assessed company operations for compliance with safety standards.
Education
Graduate Studies – Social Work -
Webster University
12.1997
Criminal Justice -
University of Texas at El Paso
El Paso, TX05.1995
General Studies -
El Paso Community College
El Paso, TX05.1989
Skills
- Behavioral assessment
- Suicide Prevention
- Community Relations
- Social Skills Development
- Public Health
- Case Planning
- Sound Judgment
- Psychology expertise
- US criminal law knowledge
- Inmate behavior modification tactics
- Mental Health Support
- Crisis intervention therapy
- Community Resources
Professional Highlights
- 2010 Correctional Worker of the Year
- CST Team Leader
- Certified facilitator for Franklin Covey 7 Habits of Highly Effective People
- Certified facilitator for Franklin Covey 7 Habits of Highly Effective Families
- 2018 Correctional Worker of the Year
References
References available upon request.
Timeline
Treatment Specialist
FCC Beaumont
01.1998 - Current
Correctional Officer
FCI Oxford
01.1997 - 01.1998
Case Aide
Southwest Key Program
01.1995 - 01.1997
Assistant Manager
Blockbuster Video
01.1991 - 01.1995
ISM - Intern
FCI La Tuna
01.1991 - 01.1993
Graduate Studies – Social Work -
Webster University
Criminal Justice -
University of Texas at El Paso
General Studies -
El Paso Community College
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