Michael Matthews
Des Moines,IA
Summary
Results-oriented business leader with more than 20 years of experience in day-to-day business operations management. Effective liaison to key clients, accounts and external business stakeholders. Leverage trends across industries and markets to derive solutions and approaches focused on creating value for customers and profitability for company. Streamlines processes for efficiency and productivity. Well-versed in applying multi-faceted approach to managing safety, operations and productivity across multiple business lines. Merger and acquisitions specialist adept in creating seamless integration of new operations and businesses.
Overview
15
15
years of professional experience
Work History
General Manager of Operations
ATD -North America
07.2018 - Current
- Trained, coached and mentored staff to support smooth adoption of new Routing/Logistics program.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones and tailor products to individual markets.
- Designed modern employee recognition program which boosted productivity and improved morale.
- Trained, coached and mentored staff to support smooth adoption of DECARTES program.
- Improved productivity while reducing staffing and operational costs 26%.
DC Manager
Scholastic Publishing
01.2008 - 07.2018
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
- Directed staff and managed annual capital budget.
- Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Developed and maintained relationships with customers and suppliers through account development.
Education
Bachelor of Science - Secondary Education
Iowa State University
Ames, IA12.2022
Skills
- Reporting Tools
- Motivational Leadership
- Government Rules and Regulations
- Workload Planning
- Program Rollout
Timeline
General Manager of Operations
ATD -North America
07.2018 - Current
DC Manager
Scholastic Publishing
01.2008 - 07.2018
Bachelor of Science - Secondary Education
Iowa State University
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