Michael May
Construction Supervisor/Installer
Fort Wayne,IN
Summary
Adept Lead Installer with a proven track record at Fort Wayne Roofing, I excel in system installations and project management, ensuring 100% compliance with OSHA regulations. Renowned for exceptional customer satisfaction and a keen eye for detail, my expertise significantly enhances residential and commercial projects, driving quality and efficiency.
Overview
29
29
years of professional experience
Work History
Lead Installer
Fort Wayne Roofing
Fort Wayne, IN
11.2023 - 08.2024
- Consistently prevented accidents by keeping the work area clean and safe.
- Conducted inventory checks for materials, tools, and equipment.
- Used a range of tools to shape and fit materials during installations.
- Identified potential risks associated with installations and proposed solutions to mitigate them prior to deployment.
- Completed tasks efficiently by meticulously following blueprints, diagrams, and installation instructions.
- Adhered to local building codes and safety regulations in all installation activities.
- Solved installation problems quickly, reducing project delays.
- Reviewed existing documentation to identify areas needing improvement or additional information.
- Kept track of materials and tools used on various job locations.
- Completed scheduled appointments on time to drive quality service.
- Verified installation site health and reported blockages and structural issues according to standardized protocols.
- Answered questions and responded to issues to deliver exceptional service to customers.
- Analyzed project requirements to determine the best approach for successful implementation of new systems or services.
- Participated in ongoing training to stay updated on new installation techniques and product developments.
- Routinely inspected equipment for preventive and emergency maintenance needs.
- Ensured that all cabling was properly connected in accordance with industry standards.
- Removed systems and fixtures to prepare for replacements.
- Consulted blueprints and manufacturer manuals to plan appropriate and effective repair work.
- Reviewed blueprints and manufacturer manuals before beginning installation and repair work.
- Followed safety guidelines and wore protective gear when using power drills, circular saws, and other power tools.
- Provided exceptional customer experiences to service recipients.
- Followed building standards and codes during unit installations.
- Assisted skilled workers with construction projects in rough and finish carpentry phases.
- Maintained inventory of installation supplies, tools, and equipment, ensuring availability for scheduled jobs.
- Performed timely and reliable service in shops and outdoors in variable weather conditions.
- Executed detailed site assessments to determine optimal installation methods and materials needed.
- Notified supervisors of faulty operations and defective materials to improve production.
- Tested and troubleshot systems to alleviate potential issues.
- Read and comprehended technical documentation, checked measurements and reviewed site conditions to facilitate installation.
- Demonstrated efficiency and dedication to quality by contributing to successfully completed jobs.
- Provided exceptional customer service, addressing inquiries and concerns with patience and expertise.
- Inspected materials and equipment regularly to check for potential hazards and machine defects.
- Inspected service vehicles and notified supervisors of needed repair and maintenance requirements.
- Communicated with distributors to acquire necessary equipment for projects.
- Demonstrated proper use of equipment to reduce accidents and meet health and safety requirements.
- Conducted pre-installation site visits to measure, evaluate, and plan installations, reducing project delays.
- Installed new components or replaced defective parts to restore functionality.
- Followed safety guidelines for using tools, equipment and heavy machinery to avoid accidents and injury.
Lead Installer
A & B Construction & Remodeling
Fort Wayne, IN
06.1995 - 11.2018
- Developed strong relationships with suppliers to ensure timely delivery of high-quality materials.
- Followed safety guidelines for using tools, equipment and heavy machinery to avoid accidents and injury.
- Installed new components or replaced defective parts to restore functionality.
- Conducted pre-installation site visits to measure, evaluate, and plan installations, reducing project delays.
- Obtained approval from customers for project change orders.
- Learned and mastered skilled trade specialties under guidance of expert mentors.
- Displayed high standards for quality workmanship and routinely double-checked work.
- Understood how to operate and maintain job site equipment safely and for maximum productivity.
- Hung, repaired, patched, caulked, and painted drywall.
- Set up scaffolding for exterior painting jobs as well as interior wallpapering projects.
- Coordinated with subcontractors to complete larger projects within specified timeframes.
- Assessed existing structures to determine the best course of action for renovations or improvements.
- Ordered materials from suppliers based on customer specifications.
- Installed plumbing fixtures, flooring, cabinets, countertops, appliances, lighting fixtures, and other items.
- Performed minor repairs, such as replacing broken locks or hinges.
- Remodeled and upgraded bathrooms, kitchens, basements and living areas.
- Painted interior and exterior walls, selecting appropriate paints for varying conditions.
- Provided technical advice to customers on product installation and usage.
- Placed bids on work and provided project plans and estimates to customers.
- Adhered to company safety protocols at all times when operating machinery or working at heights.
- Operated equipment with strong focus on safety and ground communication.
- Assisted with diverse construction challenges to help team and customer.
- Utilized power tools safely while performing installations or repairs.
- Researched new products available in the market and kept updated on industry trends.
- Measured, marked or recorded openings or distances to construction layout areas.
- Gained independent working skills and guided and mentored less experienced team members.
- Directed project management for multiple types of home repair, maintenance and remodeling.
- Demonstrated best safety practices working at heights and lifting various objects.
- Maintained accurate records of customer orders and project timelines.
- Loaded or unloaded building materials to distribute machinery or tools.
- Demonstrated a variety of products including windows, doors, siding, roofing material.
- Installed hardwood, laminate, tile and carpet flooring products.
- Worked productively as lead or helping team member to drive customer satisfaction.
- Created estimates for labor costs associated with home improvement projects.
- Inspected sites before and after construction projects.
- Cleaned or prepared construction sites to eliminate hazards.
- Refreshed kitchen cabinetry, countertops and appliances.
- Dug ditches or trenches, backfilled excavations or compacted and leveled earth to grade specifications.
- Coordinated phases of construction projects from inception to completion.
- Identified opportunities to increase client satisfaction by offering additional services or products.
- Ensured all work met local building codes and regulations.
- Provided support during emergency repair situations outside normal business hours.
- Loaded materials and tools into vehicles and unloaded upon arrival at jobsites.
- Performed demanding physical work over extended periods and modeled positive attitude.
- Communicated with clients throughout project to deliver exceptional customer service.
- Completed day-to-day duties accurately and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Maintained updated knowledge through continuing education and advanced training.
- Operated equipment and machinery according to safety guidelines.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Education
GED -
Belleville High School
Belleville, MI06-1991
Skills
- System installations
- Hand tools operation
- Field supervision
- Power tools operation
- Worksite preparation
- Maintenance and repair
- Task delegation
- Mechanical aptitude
- Project estimation and bidding
- Following safety practices
- OSHA regulations compliance
- Taking precise measurements
- Hardware installation
- Material selection
- Hand-eye coordination
- Preventive Maintenance
- Equipment operation
- Product inspection
- Project management
- Detail orientation
- Quality assurance
- Customer relations
- Positive attitude
- Repair techniques
- Safety procedures
- Roofing
- Customer satisfaction
- Attention to detail
- Troubleshooting and testing
- Residential construction
- Estimating
- Code requirements
- Company vehicle maintenance
- Blueprint interpretation
- Construction management
- Pre-installation site prep
- Work orders
- Loading and unloading
- Quality checks
- Equipment handling
- Professional appearance
- Regulatory compliance
- Installation expertise
- Construction
- Flexible scheduling
- Worksite safety and maintenance
- Contract management
- Residential and commercial installations
Affiliations
- Golfing
- Watching Football
- Swimming
- Motorcycle Riding
Amvets
- Supporting local veterans
- Volunteering for special events
- Riding for Charity
Timeline
Lead Installer
Fort Wayne Roofing
11.2023 - 08.2024
Lead Installer
A & B Construction & Remodeling
06.1995 - 11.2018
GED -
Belleville High School
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