Michael Mayer
Oak Harbor,WA
Summary
Hardworking and passionate Operations Manager with strong organizational skills eager to secure entry-level position in a new career. Pursuing a full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and hands on problem-solving expertise.
Overview
18
18
years of professional experience
Work History
Operations Manager
Arnold's Appliance
07.2012 - Current
- Oversees day to day operations of over $6 million in high quality appliances and $700k in delivery vehicles.
- Supervises operations/delivery staff and keeps employees compliant with company policies and procedures.
- Enhances customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Ensures safe and proper work environment by performing and scheduling building upkeep.
Delivery and Installation Lead
Arnold's Appliance
08.2006 - 07.2012
- Enhanced customer satisfaction with timely deliveries, clear communication, and proactive issue resolution.
- Built a high-performing team through effective recruitment strategies tailored specifically towards attracting top talent within the field.
- Reduced operational costs through strategic resource allocation and process optimization.
- Improved delivery efficiency by streamlining processes and implementing best practices.
Education
High School Diploma -
Snohomish High School
Snohomish, WASkills
- Wood Working Knowledge
- Finish Carpentry Knowledge
- Automotive repair
- Problem-solving
- MS Excel
- Operations management
- Time management
- Decision-making
- Advanced tool knowledge
- Staff management
- Operational efficiency
- Inventory management
- Customer service
- Interpersonal communication
Timeline
Operations Manager
Arnold's Appliance
07.2012 - Current
Delivery and Installation Lead
Arnold's Appliance
08.2006 - 07.2012
High School Diploma -
Snohomish High School
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