Michael Mayfield
Durham,NC
Summary
Driven Logistics Supervisor offering 20 years of experience in monitoring the flow of products for efficiency. Focused on negotiating rates with freight vendors, coordinating warehouse storage, documenting shipment status and monitoring performance to maintain efficient workflow. Accomplished in delivering goods on time through expert management of deadlines by maintaining communications with warehouse employees and freight vendors.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Logistics Supervisor
Xchange Technology Group
02.2008 - Current
- Inspected loading operations for improvements in efficiency and safety.
- Supervised shipping team of 10 employees.
- Collaborated with other supervisors to maintain smooth inter-departmental communication and operations.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Managed shipping and receiving activities for company with 200 orders processed daily.
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Evaluated team performance and provided feedback on areas requiring improvement.
- Assigned tasks to team members to complete within designated time frames.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Oversaw international shipments to over 50 countries, ensuring proper paperwork and procedures were followed.
- Trained and certified in Class 9 Dangerous Goods handling and compliance.
A+ Certified Technician
Xchange Technology Group
01.2007 - 02.2008
- Used diagnostic tools to identify hardware failures and replace non-functional components.
- Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
- Linked computers to network and peripheral equipment.
- Completed routine and complex software installations, assisting users of various levels of computer sophistication in operation of new and existing software.
- Performed troubleshooting to correct computer hardware and software malfunctions.
- Configured systems according to prescribed software and hardware frameworks.
Shipping Clerk
Xchange Technology Group
03.2004 - 01.2007
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Maintained accurate computer records of materials weights, bill amounts, and identified variances.
- Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
- Handled day-to-day shipping and receiving overseeing more than 100 packages per day.
- Supported reporting, accounting and record keeping staff with accurate updates regarding shipment information.
Picker/Reciver
Xchange Technology Group
05.2001 - Current
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Verified proper labeling and identification on all orders before shipment.
- Created and enforced detailed organization processes to increase quality and service standards.
- Recorded daily activities for inventory control.
- Received new stock and input values into computer system.
Skills
- SOP compliance
- Budget management
- Logistics coordination
- Workplace inspections
- Transportation management
- Delivery scheduling
- Cost reduction strategies
- Researching freight carrier costs
Certification
- Salesforce Administrator
- Comptia A+ Certification
- IATA Dangerous Goods (Lithium Ion Batteries)
Timeline
Logistics Supervisor
Xchange Technology Group
02.2008 - Current
A+ Certified Technician
Xchange Technology Group
01.2007 - 02.2008
Shipping Clerk
Xchange Technology Group
03.2004 - 01.2007
Picker/Reciver
Xchange Technology Group
05.2001 - Current
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