Michael Maza
San Bruno,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Delivery and Facility Maintenance Associate
Sibby's Cupcakery
San Mateo, CA
06.2024 - Current
- Maintain cleanliness: Ensure all kitchen areas, including dishwashing stations, floors, and counters, are kept clean and sanitary according to health and safety standards.
- Dishwashing duties: Operate and maintain dishwashing equipment, wash dishes, utensils, pots, and pans efficiently, and ensure they are properly sanitized and stored.
- Restocking: Restock clean kitchen supplies as needed to ensure smooth kitchen operations.
- Timely deliveries: Ensure accurate delivery of food orders and other items to customers or company locations within the designated delivery area.
- Vehicle maintenance: Regularly inspect and maintain the delivery vehicle, ensuring it is clean, fueled, and in good working condition.
- Customer service: Provide courteous and professional service to customers during deliveries, addressing any questions or concerns they may have.
Package Delivery
Convee
San Mateo, CA
05.2024 - 06.2024
- Coordinated pickups from various locations: Efficiently picked up items from multiple designated locations, ensuring all scheduled pickups were completed on time.
- Organized and managed delivery items: Carefully organized boxes and delivery items in the vehicle, verifying that each package was correctly labeled and matched with the appropriate delivery location. Ensured accurate and timely delivery of the correct items to each destination.
- Collaborated with another driver for route planning: Met with a fellow driver to coordinate and follow a pre-determined route, optimizing delivery efficiency and ensuring timely completion of the day's tasks.
- Followed assigned delivery routes until completion: Diligently followed the designated delivery route, ensuring all deliveries were made accurately and within the expected timeframe until the end of the workday.
Shipping and Receiving
Alexander’s Aesthetics
Burlingame, CA
06.2023 - 07.2023
- Weighed, measured, and sealed outgoing packages: Accurately weighed, measured, and sealed outgoing packages for customer orders, ensuring that all items were correctly packed and labeled for shipment. Maintained a high level of precision to minimize errors and ensure customer satisfaction.
- Restocked and maintained the packing room: Regularly restocked packing materials and supplies, ensuring that the packing room was well-organized and fully equipped to handle high-volume orders. Kept the space clean and orderly, improving efficiency and safety.
- Unloaded and organized incoming products: Efficiently unloaded large pallets of incoming products, ensuring that all items were received in good condition. Carefully organized and stored products in the designated areas, maintaining an orderly and easily navigable storage space.
- Maintained storage area organization: Diligently maintained the storage area, ensuring all incoming products were correctly placed according to inventory procedures. Regularly checked inventory levels and organization to support smooth operations and quick access to needed items.
Valet Driver
Verkada Inc.
San Mateo, Ca
09.2021 - 12.2021
- Managed key inventory and vehicle access: Carefully tracked and organized keys for all vehicles, ensuring that each key was accounted for and accessible when needed to prevent misplacement or loss.
- Ensured safe and responsible parking: Responsible for parking vehicles safely and responsibly in designated areas, considering space management and vehicle security. Took special care to prevent vehicle damage and ensured they were positioned correctly.
- Gained experience driving a diverse range of vehicles: Developed the ability to drive a wide range of vehicles, from compact cars to larger trucks and SUVs, adapting quickly to different handling and size requirements. This experience broadened my driving skills and versatility, showcasing my adaptability and broad range of skills.
- Specialized in handling smart cars: Proficient in driving and charging them, ensuring they were properly plugged in and charged for owners upon their return. Demonstrated technical knowledge and attention to detail in managing these vehicles.
- Collaborated effectively with coworkers: Worked closely with team members to ensure that all tasks were completed accurately and efficiently. Prioritized communication and teamwork to maintain a smooth workflow and high standards of service.
Busser/Food Maker/ Delivery Driver
Village Host Pizza & Grill
Burlingame, Ca
05.2017 - 09.2021
- Started by bussing tables and washing dishes: Initially responsible for maintaining a clean dining area by clearing tables and ensuring dishes, utensils, and kitchen equipment were washed, sanitized, and ready for use. Developed strong organizational skills and attention to detail through these tasks.
- Learned to prepare food efficiently: Progressed to food preparation, where I gained expertise in handling and preparing raw beef and chicken, following proper food safety guidelines. Focused on timely and orderly preparation to support kitchen operations during peak hours.
- Handled deliveries during the COVID-19 pandemic: Took on the additional responsibility of delivering pizza and hot sandwiches to customers during the pandemic, ensuring all orders were delivered accurately and on time.
- Strict adherence to COVID-19 safety protocols: Consistently followed all COVID-19 safety guidelines, including wearing masks, practicing social distancing, and sanitizing delivery equipment to protect both customers and coworkers.
Facility Manager
Starting Line Up Training Facility
11.2016 - 04.2017
- Maintained equipment and ensured facility cleanliness: Regularly performed maintenance on equipment to keep it in good working condition, and thoroughly cleaned the entire facility, including high-traffic areas, to maintain a safe and welcoming environment for all customers.
- Oversaw operations in the absence of the boss: Took on leadership responsibilities when the boss was not present, ensuring that all areas of the facility remained organized and that daily operations ran smoothly. Addressed any issues that arose and made decisions to keep the facility functioning efficiently.
- Handled customer payments: Collected payments from customers, accurately processing transactions and maintaining records of all sales. Provided excellent customer service, addressing any questions or concerns about payments.
- Ensured child safety during accidents: Took immediate action to care for children in the event of an accident, providing first aid, comfort, and reassurance while ensuring their safety. Communicated with parents and staff to ensure proper handling of the situation.
Education
No Degree - Political Science
Sonoma State University
Rohnert Park, CANo Degree - Political Science
Dominican University of California
San Rafael, CASkills
- Driving Experience
- Customer Service
- Time Management
- Attention to Detail
- Computer Skills
- Workplace Safety
- Cash Handling
- Physically Strong, able to lift heavy items efficiently
mazam@sonoma.edu, mazamike7@gmail.com
Awards
Member of the Dean's list for academic performance at SSU during the 2020-2021 school year.
Timeline
Delivery and Facility Maintenance Associate
Sibby's Cupcakery
06.2024 - Current
Package Delivery
Convee
05.2024 - 06.2024
Shipping and Receiving
Alexander’s Aesthetics
06.2023 - 07.2023
Valet Driver
Verkada Inc.
09.2021 - 12.2021
Busser/Food Maker/ Delivery Driver
Village Host Pizza & Grill
05.2017 - 09.2021
Facility Manager
Starting Line Up Training Facility
11.2016 - 04.2017
No Degree - Political Science
Sonoma State University
No Degree - Political Science
Dominican University of California