Michael McArdle
Palatine,IL
Summary
Twenty plus years of experience as a results-oriented restaurant, banquet and F&B manager with success in controlling food and labor cost, sales, inventory, payroll along with great customer service.
Professional in food and beverage industry, known for upholding high standards and achieving significant results. Extensive experience in enhancing operational efficiency and elevating customer experiences. Reliable team collaborator with flexible approach to changing demands, specializing in customer service and staff management.
Overview
20
20
years of professional experience
1
1
Certification
Work History
FOH Manager
Fleming’s Steakhouse
10.2022 - Current
- Handle day to day operations including opening and closing
- Oversee FOH duties including our bar, host stand along with guest satisfaction
- Handle all FOH scheduling
- Handle all billing regarding our Private dining events
- Received a 97% score on our Ecosure compliance
- Order restaurant operating supplies
Restaurant & Banquet Manager
Marriott Chicago Northwest
08.2018 - 08.2021
- Company Overview: Hoffman Estates, ILL
- Oversaw operations involving the RG Grill along with banquet operations including payroll, inventory, ordering supplies, handling customer concerns along with being hotel MOD on a rotating basis
- Oversaw all restaurant and banquet operations
- Trained new restaurant servers and bartenders
- Handled inventory, ordering products, completing reviews, completed payroll
- Adhere to Marriott brand standards
- Have quarterly meetings with kitchen staff to update restaurant menu
- Handled all liquor ordering
- Implemented new ways of increasing revenue to F&B outlets
- Hotel F&B closed due to Covid 19
- Hoffman Estates, ILL
Banquet/F&B Manager
Hilton Garden Inn
06.2012 - 08.2018
- Company Overview: Evanston, ILL
- Managing all business and social functions at this 178 room hotel with 3,000 square feet of meeting space
- Responsibilities include scheduling, payroll, liquor/food/linen purchase and inventory, restaurant oversight, coordinating staging and AV for major events, banquet server training, etc
- Served as interim F&B Director during ownership transition
- Increased meeting attendee revenue by 46% by raising food quality standards and redesigning banquet menus
- Increased restaurant profitability by lowering food costs through new vendor programs
- Lowered food cost by 3-5% while serving as F&B Director
- Maintained a 22-25% liquor cost and 31-33% labor cost over 5 years
- Established new and nurtured existing relationships throughout Evanston including Northwestern University, Evanston Fire Department, Evanston Police Department, Evanston Alderman, local businesses, etc
- Which resulted in consistent, repeat business
- Evanston, ILL
VIP Special Events Coordinator
Chicago Caterers
11.2008 - 05.2012
- Trained in a 4 month program being one of 8 managers overseeing large VIP Special Events
- Handled all food requirements for performing artists at Ravinia
- Oversaw set up and breakdown of VIP backstage area at Ravinia
- Handled numerous Special Events including the Kentucky Derby and Buick Open
- Oversaw Sysco’s 10,000 person Christmas party at the Field Museum
- Oversaw University Of Illinois Alumni Gala for 3,000 people at Elmhurst Memorial Hospital
Banquet & Restaurant Manager
Chandler’s Chophouse & Banquets
03.2005 - 11.2008
- Company Overview: Schaumburg, IL
- Increased restaurant sales by 22% through new marketing programs
- 1 of 2 banquet managers to oversee all banquet functions
- Managed Chandler’s Banquets, Chandler’s Chophouse, Sam Houston’s and Finn McCool’s – Crystal Lake for Ala Carte Entertainment
- Handled payroll for a staff of 40 people
- Interviewed, hired and reviewed all staff members
- Schaumburg, IL
Education
High School Diploma -
Maine South H.S.
Park Ridge, IL06-1985
Skills
- Scheduling staff
- Labor management
- Food presentation
- Menu development
- Allergy awareness
- Cost control
- Wine pairing
- Menu pricing
- Food and beverage operations
- Sanitation standards
Business Profile
Twenty plus years of experience as a results-oriented restaurant, banquet and F&B manager with success in controlling food and labor cost, sales, inventory, payroll along with great customer service.
Certification
- Licensed Food Sanitation Manager
- BASSETT Certified
Timeline
FOH Manager
Fleming’s Steakhouse
10.2022 - Current
Restaurant & Banquet Manager
Marriott Chicago Northwest
08.2018 - 08.2021
Banquet/F&B Manager
Hilton Garden Inn
06.2012 - 08.2018
VIP Special Events Coordinator
Chicago Caterers
11.2008 - 05.2012
Banquet & Restaurant Manager
Chandler’s Chophouse & Banquets
03.2005 - 11.2008
High School Diploma -
Maine South H.S.
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