Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
Generic
Michael McCline

Michael McCline

PA

Summary

Dynamic leader offering solid customer service background, diligent attention to detail and hardworking nature. Energetic, focused and experienced coaching and mentoring new employees in service delivery, telephone etiquette and troubleshooting. Well-versed in maintains and leveraging relationships, service and conflict resolution.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Project Manager

Wilmington United Youth Coalition
Wilmington, DE
10.2023 - Current
  • Ensures grant operational and financial integrity by managing budget.
  • Evaluates and validate yearly operating budgets for company.
  • Sets strategic priorities to achieve grant outcomes
  • Showcases superior communication in addressing program issues.
  • Ensures efficient handling of service complaints with expertise.
  • Conducts regular status meetings with internal teams and external partners to track progress against established milestones.

Director of Commmunity Engagement

Bellevue Community Center
Wilmington, DE
10.2022 - Current
  • Utilizes strong verbal skills to engage partners in discussions
  • Remains composed in high-pressure scenarios
  • Enhances client relations through effective communication
  • Enhances customer satisfaction by addressing issues with expertise and cordiality

Principal

Fairwold Academy
Fort Washington, PA
08.2022 - 08.2023
  • Implemented school-wide Small Group Instruction
  • Enhanced overall disciplinary compliance, leading to a 45% reduction in suspensions
  • Fostered a culture of inclusivity and acceptance
  • Ensured stakeholder satisfaction by addressing issues effectively
  • Provided constructive feedback to guide new teachers.
  • Facilitated collaboration to address concerns effectively.

9th Grade Principal

Chester High School
Chester, PA
  • Directed application of MTSS, PBIS, and SEL programs
  • Established effective communication channels among district, building, and community stakeholders
  • Encouraged independent thinking in students

Climate and Culture Consultant

School District of Philadelphia,
Philadelphia, PA
  • Assisted in development of strategies for positive school atmosphere within SDP Learning Network 2
  • Boosted stakeholder satisfaction through effective problem resolution
  • Delivered analytical support for 13 Network Schools.
  • Conducted specialized training sessions for district leadership and teachers
  • Facilitated Restorative Practices and School-Wide Positive Behavioral Interventions and Supports

Assistant Principal

International Academy of Trenton
Trenton, NJ
  • Addressed diverse issues to enhance student-parent connections
  • Boosted stakeholder satisfaction through efficient problem resolution
  • Fostered a supportive school environment through effective communication
  • Maintained adherence to disciplinary standards

Assistant Principal

Gateway Lab School
Wilmington, DE
  • Oversaw school administration activities to ensure adherence to policies
  • Enhanced stakeholder relations by addressing issues promptly and effectively
  • Demonstrated confidence in interactions with staff and students.
  • Assisted teachers and staff with tailored educational initiatives

Dean of School Culture and Climate

Eastside Charter School
Wilmington, DE
  • Developed policies and procedures from thorough operational analysis
  • Provided efficient and amicable assistance for standard inquiries
  • Demonstrated excellent communication skills in resolving stakeholder complaints.

Special Education Resource Teacher

Eastside Charter School
Wilmington, DE
  • Cultivated strong bonds with students, parents, and staff
  • Coordinated meetings between parents and teachers regarding student progress
  • Enhanced stakeholder contentment through effective issue resolution and courteous service
  • Handled stress effectively to manage conflicts

Foster Care Social Worker

First Home Care
Philadelphia, PA
  • Provided high-level interdisciplinary support to Tier III emotional support children in therapeutic foster homes.
  • Interviewed client, parents, foster parents, school officials, and other related parties to fully understand the child's individual needs.
  • Increased stakeholder satisfaction by offering solutions through expert and amicable service
  • Diffused conflicts efficiently amidst stress

Teacher

Community Education Partners
Philadelphia, PA
  • Built and strengthened positive relationships with students, parents, and teaching staff.
  • Boosted stakeholder satisfaction through effective problem resolution
  • Effectively resolved heated conflicts with poise.

Education

MASTER OF PUBLIC ADMINISTRTION -

Delaware State University
Dover, DE
2025

MASTER OF EDUCATION - Eductaional Leadership

Delaware State University
Dover, DE
08.2018

BACHELOR OF SCIENCE - Business Administration And Management

Delaware Valley University
Doylestown, PA
01.2001

Skills

  • Coalition Building
  • Communications Strategy
  • Compliance and Regulations
  • Program Monitoring
  • Budgeting and Financial Management
  • Customer Service Management
  • Process Improvements
  • Talent Management and Staffing
  • Relationship Building
  • Public Speaking
  • Report Generation
  • Report Creation
  • De-escalation Techniques
  • Issue and Complaint Resolution
  • Customer Data Confidentiality
  • Calm and Professional Under Pressure
  • Data Entry and Maintenance
  • Efficient and Detail-Oriented
  • Handling Escalations
  • Issue Resolution
  • Time Management
  • Conflict Resolution Techniques

Affiliations

  • Delaware Valley College Alumni Association: Secondary Education Alumni Achievement Award
  • Delaware State University Educational Leadership Graduate School: National Council for Accreditation of Teacher Education (NCATE)
  • Council for the Accreditation of Educator Preparation (CAEP) State of Pennsylvania
  • Delaware Valley University President, Students in Free Enterprise (1999 - 2001)
  • Lions Club International Member, Bellefonte DE Club 2022

Accomplishments

  • National Trauma Informed School Conference Guest Speaker “Practical Ways to Impalement Tier II Restorative Justice Conferences in the Classroom” St Louis, MO October 2021
  • Provided consult to 13 schools, with an approximate 100 million operating budget, an assistant superintendent, 40 district building administrators, and 400 teachers
  • Implemented systems, as well as facilitation of leadership actions and supports for two successful school turnaround efforts in schools with majority marginalized student populations
  • Soaring Eagle Award 2012 Awarded to the leadership member who has supported teachers’ in achieving extraordinary student growth: June 2013, U
  • University of Delaware Professional Development Center for Educators, Newark, DE Teaching Discipline in the Classroom using the Responsive Classroom Approach
  • State of Delaware Department of Education Dover, DE School Wide Positive Behavior Supports Training
  • Georgia Institute of Technology Atlanta, GA National Conference on Girl Bullying and Other Forms of Relational Aggression: June 2012
  • 2016 Georgia Institute of Technology Atlanta, GA National Conference on School Discipline
  • International Institute for Restorative Practices Sane, Safer, Schools Program, Wilmington, DE IIRP trained staff to effectively implement and execute Restorative Circle and Restorative Conference Components as intervention tools within the established discipline structure

Certification

  • Licensed School Principal - 2018

Timeline

Project Manager

Wilmington United Youth Coalition
10.2023 - Current

Director of Commmunity Engagement

Bellevue Community Center
10.2022 - Current

Principal

Fairwold Academy
08.2022 - 08.2023

9th Grade Principal

Chester High School

Climate and Culture Consultant

School District of Philadelphia,

Assistant Principal

International Academy of Trenton

Assistant Principal

Gateway Lab School

Dean of School Culture and Climate

Eastside Charter School

Special Education Resource Teacher

Eastside Charter School

Foster Care Social Worker

First Home Care

Teacher

Community Education Partners

MASTER OF PUBLIC ADMINISTRTION -

Delaware State University

MASTER OF EDUCATION - Eductaional Leadership

Delaware State University

BACHELOR OF SCIENCE - Business Administration And Management

Delaware Valley University

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Michael McCline