Michael McCluske
Port Saint Lucie,FL
Summary
Dedicated professional with over 42 years of experience which includes 20 years in culinary and 22 years in food sales.
Strong problem solving skills and ability to work well as part of a team. Talented working with country clubs and fine dining restaurants. Extensive knowledge and experience of the food service industry, including purchasing, inventory, receiving, food cost, portion control, and menu planning.
Sales- Partnering with customers increasing overall profits by menu planning, menu design, menu engineering and menu profitability. Provide customers with food cost analysis , consultant with customer P&L as well as marketing strategies. Strong interpersonal skills and unparalleled integrity and honesty.
Overview
29
29
years of professional experience
Work History
Area Sales Manager
Performance Food Service Miami
Miami , FL
11.2018 - Current
- Planned, developed and implemented sales strategies in an assigned region.
- Developed pricing policies and negotiated contracts with customers.
- Conducted market research to identify customer needs and trends.
- Maintained relationships with existing clients to ensure their satisfaction with products and services offered.
- Resolved customer complaints in a timely manner while ensuring high levels of customer satisfaction.
- Interacted regularly with senior management to discuss current strategies and future plans.
- Implemented innovative approaches for increasing brand awareness among target audience.
- Identified prospects to build new business partnerships and pipelines.
- Tracked sales goals and reporting results as necessary to upper management.
District Sales Representative
Cheney Brothers Inc.
Riveria Beach , FL
09.2012 - 11.2018
- Sales on existing accounts - provided acurate pricing as well as ordering and pricing guides to customers
- Collected checks and payments from customers and deposited payments into corporate bank account
- Opened new accounts by prospecting and providing pricing guides and product specs
- Increased sales volume and sales numbers in my district and the company
- Provided customers with "will call" items that I picked up from the wearhouse and delivered to my customers
- Assisted coworkers with daily activities when needed
Senior Marketing Associate
SYSCO Food Services
Raleigh, NC
07.2007 - 08.2012
- Serviced existing accounts which included taking customer orders, providing pricing guides and collecting payments.
- Opened new accounts by prospecting and providing infoand pricing on all products
- Increased sales to my district and to the company
- Assisted coworkers as needed
Marketing Associate
SYSCO Food Services
Riveria Beach, FL
05.2002 - 06.2007
- Opened new accounts by prospecting and providing pricing guides and info on all products
- Serviced existing accounts by taking daily orders and inputting orders into the computer
- Provided order and pricing guides to customers
- Increased district sales as well as company sales
Executive Sous Chef
The Little Club
Gulfstream, FL
02.1998 - 07.2002
- Created cost-effective menus that increased customer satisfaction and profitability.
- Developed daily production schedules for kitchen staff and monitored performance to ensure quality standards were met.
- Trained new employees in food safety and sanitation regulations.
- Supervised the preparation of meals to ensure consistency in taste, presentation, and portion size.
- Ordered food supplies, maintained inventory, and managed budgeting of resources.
- Implemented strategies to reduce waste and improve efficiency in the kitchen operations.
Executive Chef
Ballen Isles CC / Cypress Island Yacht Club
Palm Beach Gardens, FL
01.1996 - 02.1998
- Directed kitchen staff in food preparation and presentation to ensure high quality standards were met.
- Developed and implemented menus for multiple restaurants, catering events, and private parties.
- Created daily specials based on seasonal ingredients and customer feedback.
- Supervised the selection, training, scheduling, and performance of kitchen personnel.
- Monitored inventory levels of all food items to ensure adequate supplies are available at all times.
- Ensured compliance with health department regulations by implementing proper sanitation procedures.
- Reviewed orders from vendors to ensure accuracy and cost effectiveness.
- Worked closely with purchasing manager to control food costs while maintaining product quality standards.
Education
Associate of Arts - Culinary Food Technology
Pennsylvania Institue Of Culinary Arts
Pittsburgh, PA05-1988
Skills
- Proficient in SAP, Microsoft, Excel and Outlook computer software
- Customer and client focused
- Detail oriented and results driven
- Outstanding communication skills
- Outstanding negotiation skills
- Extremely focused
- Team worker
- Dedicated to providing superior customer service
- High degree of honesty and professional integrity
Accomplishments
- 2004- Presidents Club - Sysco Southeast Florida
- 2005- Chairmans Club Award - Sysco Southeast Florida
- 2006- Elite Club Award - Sysco Southeast Florida
- 2010- Penetrator of the Year Award - Sysco Raleigh, NC
- 2011,2012 - Presidents Club Award - Sysco Raleigh,NC
- 2022- Circle of Excellence Award - Performance Food Service - Miami,Fl
- 2002 - Million Dollar Growth Club -$1.5 Million in sales growth for fiscal year 2022 - Performance Food Service - Miami , FL
Timeline
Area Sales Manager
Performance Food Service Miami
11.2018 - Current
District Sales Representative
Cheney Brothers Inc.
09.2012 - 11.2018
Senior Marketing Associate
SYSCO Food Services
07.2007 - 08.2012
Marketing Associate
SYSCO Food Services
05.2002 - 06.2007
Executive Sous Chef
The Little Club
02.1998 - 07.2002
Executive Chef
Ballen Isles CC / Cypress Island Yacht Club
01.1996 - 02.1998
Associate of Arts - Culinary Food Technology
Pennsylvania Institue Of Culinary Arts
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