Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Mccurtis

Cypress ,Texas

Summary

Retail management professional prepared to drive store performance and enhance customer experiences. Expertise in operational efficiencies and staff development. Known for fostering collaborative team environments and adapting to dynamic retail challenges. Proficient in sales strategies and inventory control.

Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

12
12
years of professional experience

Work History

Material Handling Specialist

JLG Industries
03.2024 - Current

Material Specialist

JLG Support
03.2024 - Current
  • Optimized material flow by developing and maintaining effective storage strategies, reducing retrieval time.
  • Developed comprehensive training programs for new hires, ensuring thorough understanding of departmental operations and procedures.
  • Streamlined procurement processes for increased efficiency, managing supplier relationships and negotiating contracts.
  • Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems.
  • Controlled stock levels by setting appropriate reorder points and safety stocks, ensuring sufficient materials were available to meet production needs.
  • Resolved discrepancies between purchase orders and received goods promptly, minimizing potential delays or disruptions to manufacturing processes.
  • Participated in continuous improvement initiatives aimed at enhancing overall operational efficiency across the organization''s supply chain processes.
  • Increased productivity through effective resource allocation, prioritizing tasks according to criticality and available resources.
  • Ensured timely delivery of materials by coordinating with suppliers, transportation providers, and internal departments.
  • Collaborated with cross-functional teams to address supply chain issues, ensuring uninterrupted production schedules.
  • Monitored inventory storage locations to guarantee safe and efficient movement of materials for stocking and issuing.
  • Performed daily floor walks and supervised receive docks to investigate and resolve material issues.
  • Collaborated with Number-person team to develop long range material demand plans and used gathered intelligence to work with suppliers to secure production reservations.

Delivery Manager

Malivade Transports LLC
03.2019 - 07.2024
  • Championed a customer-centric approach, consistently seeking feedback from clients to make improvements and enhance the overall delivery experience.
  • Managed resources effectively to avoid unnecessary delivery delays.
  • Implemented quality control measures for all deliveries, resulting in fewer errors and increased customer satisfaction.
  • Implemented risk mitigation strategies to minimize potential disruptions caused by unforeseen events or issues.
  • Supervised delivery staff and general productivity.
  • Oversaw daily operations of the delivery team, ensuring timely completion of tasks and adherence to company policies.
  • Coordinated efficient routes and schedules for Number-driver team.
  • Improved delivery efficiency by optimizing routes and scheduling for the team.
  • Trained drivers, helpers and support workers in techniques for maximizing efficiency.
  • Coordinated delivery of contracted solutions at program level and in full accordance with outlined cost, scheduling and quality terms.
  • Worked with vendors to schedule daily pickups and weekly deliveries.
  • Planned delivery routes according to traffic, weather and types of delivery.
  • Contacted suppliers and vendors about issues with deliveries or products.
  • Scheduled regular equipment and fleet maintenance.
  • Enhanced team productivity by establishing clear delivery timelines and milestones.
  • Empowered team members with decision-making authority, leading to more agile and responsive delivery process.
  • Improved client satisfaction with proactive communication and problem-solving techniques.
  • Enhanced delivery capabilities with integration of cutting-edge technology and tools.
  • Reduced worker accidents by implementing improved safety standards and monitoring procedures.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Reviewed and negotiated contracts with carriers to optimize shipping costs.
  • Organized records of vehicles, schedules and completed orders.
  • Tracked production and quality control systems to proactively identify deficiencies.
  • Conducted research to address shipping errors and packaging mistakes.
  • Integrated warehouse operations with existing and new business processes.

Store Manager

Goodwill Industries Of Houston
12.2016 - 12.2019
  • Managed daily operations to ensure smooth store functioning, maintaining clean and safe environment for customers and employees.
  • Oversaw inventory control, cash management, and store opening and closing procedures.
  • Addressed customer complaints promptly, resolving issues to foster positive relationships with clientele.
  • Supervised and mentored employees in fast-paced environment, promoting proactive communication and recognition.
  • Maximized sales through innovative visual merchandising displays and strategic store layouts.
  • Conducted regular performance reviews for staff, providing constructive feedback and growth opportunities.
  • Implemented cost-saving measures and efficient inventory strategies to increase profitability while minimizing shrinkage.
  • Ensured compliance with laws and regulations by regularly reviewing procedures and correcting deficiencies.
  • Developed a successful employee retention plan, reducing staff turnover rates significantly.
  • Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
  • Fostered culture of excellence and accountability among staff, resulting in higher employee morale and lower turnover rates.
  • Analyzed sales data to identify trends and adjust inventory accordingly, preventing stockouts of popular items.
  • Cultivated strong team by hiring motivated individuals and fostering collaborative workplace, leading to improved store performance.

Assistant Manager

Goodwill Industries Of Houston
11.2013 - 12.2016
  • Supervised daily operations to achieve performance, quality, and service standards.
  • Maintained clean, safe, and organized store environment to enhance customer experience.
  • Developed strong relationships with staff, promoting a positive workplace culture.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Oversaw daily cash reconciliations to ensure financial reporting accuracy.
  • Resolved customer complaints promptly, improving overall satisfaction.
  • Assisted customers by assessing needs and staying informed of consumer preferences.
  • Conducted regular inventory counts to verify stock levels and forecast future needs.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.

Education

Franklin Senior High School
Franklin. Louisiana
05.1994

Skills

  • Performance appraisals
  • Health and safety
  • Employee training
  • Financial operations management
  • and leadership
  • Leadership development
  • Operations management
  • Team development
  • Inventory management
  • POS systems
  • Root-cause analysis
  • Revenue generation
  • Warehouse operations
  • Safety management
  • Route planning
  • Materials management
  • Shipment coordination
  • Load planning
  • Safety regulations implementation
  • Freight negotiation
  • Performance maximization
  • Hazardous material tracking
  • Resource management
  • Transportation coordination
  • Supply chain performance management
  • Web-based logistics information systems

Work Type

Part TimeFull TimeContract Work

Work Location

RemoteOn-Site

Important To Me

Career advancementPersonal development programs401k matchStock Options / Equity / Profit Sharing

Timeline

Material Handling Specialist

JLG Industries
03.2024 - Current

Material Specialist

JLG Support
03.2024 - Current

Delivery Manager

Malivade Transports LLC
03.2019 - 07.2024

Store Manager

Goodwill Industries Of Houston
12.2016 - 12.2019

Assistant Manager

Goodwill Industries Of Houston
11.2013 - 12.2016

Franklin Senior High School

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Michael Mccurtis