Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Michael McDermit

Delavan,WI

Summary

Dynamic and adaptable, I leveraged my critical thinking and exceptional customer service skills at Treasure Hut Flowers to significantly enhance client satisfaction. My expertise in floral design and photography, combined with a proven track record of managing multiple projects efficiently, showcases my ability to deliver high-quality results in fast-paced environments.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

37
37
years of professional experience

Work History

Real Estate Investor

Self
03.2020 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Learned and adapted quickly to new technology and software applications.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Developed and maintained courteous and effective working relationships.

Floral Designer

Treasure Hut Flowers
01.2017 - 03.2020
  • Enhanced customer satisfaction by creating visually appealing and unique floral designs tailored to individual preferences.
  • Managed inventory effectively, ensuring optimal levels of fresh flowers and supplies while minimizing waste.
  • Maintained a clean and organized work environment, adhering to safety standards and minimizing potential hazards for staff and customers.
  • Adapted quickly to changing trends in the floral industry, acquiring new skills as needed to effectively serve diverse client needs.
  • Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
  • Collaborated closely with customers to create unique designs for bouquets, wreaths, and gifts.
  • Imparted knowledge on plants and flowers to customers.
  • Quoted, generated, and processed customer orders to meet specifications and various occasions.
  • Increased repeat business by providing exceptional customer service and consistently delivering high-quality floral arrangements.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Consulted with clientele to discuss special occasion floral designs for weddings, funerals, and other events.
  • Consistently met tight deadlines for large-scale orders, coordinating logistics to ensure timely delivery and installation of arrangements.
  • Maintained detailed records of client consultations, design specifications, order details, and invoicing information for seamless communication across the team.
  • Streamlined the design process for efficiency, implementing effective time management strategies and prioritizing tasks.
  • Developed strong relationships with suppliers to negotiate favorable pricing on premium flowers and materials without compromising quality.
  • Collaborated with event planners to create memorable floral installations for weddings, corporate events, and special occasions.
  • Prepared potted plants and bouquets based on customer requirements.
  • Designed custom sympathy arrangements that provided comfort during difficult times while reflecting the personality of the deceased loved one.
  • Contributed ideas to improve overall shop aesthetic, optimizing workflow efficiency within studio spaces while enhancing customer experience in retail areas.
  • Implemented cost-saving measures to reduce overhead expenses while maintaining high standards of quality in all products delivered.
  • Revitalized store displays with seasonally appropriate arrangements showcasing current trends in color palettes and materials usage.
  • Maintained thorough knowledge of needs, characteristics, and varieties of flowers and greenery used in shop to inform arrangement decisions and provide information to customers.
  • Mentored junior designers in advanced techniques, fostering a collaborative and supportive team environment.
  • Maintained cleanliness and organization of shop, enhancing shopping experience for customers.
  • Collaborated with event planners to create thematic floral decorations, elevating event aesthetics and client satisfaction.
  • Assisted customers in selecting flowers and accessories, tailoring orders to fit budget and occasion.
  • Conducted floral arrangement workshops, sharing expertise and fostering community engagement.
  • Managed inventory, ensuring availability of fresh flowers and supplies, reducing waste and optimizing costs.
  • Conducted market research to stay ahead of floral trends, ensuring offerings remained appealing and contemporary.
  • Developed custom floral designs for weddings, significantly contributing to memorable day for numerous couples.
  • Increased repeat business with exceptional customer service and personalized floral recommendations.
  • Participated in community events, representing shop and expanding local network and potential clientele.
  • Negotiated with suppliers, securing favorable terms and ensuring high-quality floral stock.
  • Resolved customer complaints with empathy and professionalism, maintaining positive relationships.
  • Led team during peak seasons, ensuring high productivity and meeting all customer deadlines.
  • Enhanced store ambiance and customer satisfaction by designing seasonal floral arrangements for display.
  • Designed sympathy arrangements with sensitivity and care, providing comfort during clients' difficult times.
  • Enhanced team skills by sharing techniques and tips, fostering collaborative and skilled work environment.
  • Provided expert care instructions to customers, extending life of their floral purchases.
  • Created portfolio of designs, enabling quick visualization of options and facilitating decision-making.
  • Worked closely with clients to understand their needs and design flower arrangements that perfectly match their vision.
  • Drove customer satisfaction by providing recommendations for greenery and flower pairings.

Floral Designer

Self
07.2008 - 01.2017
  • Enhanced customer satisfaction by creating visually appealing and unique floral designs tailored to individual preferences.
  • Managed inventory effectively, ensuring optimal levels of fresh flowers and supplies while minimizing waste.
  • Maintained a clean and organized work environment, adhering to safety standards and minimizing potential hazards for staff and customers.
  • Adapted quickly to changing trends in the floral industry, acquiring new skills as needed to effectively serve diverse client needs.
  • Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
  • Collaborated closely with customers to create unique designs for bouquets, wreaths, and gifts.
  • Increased repeat business by providing exceptional customer service and consistently delivering high-quality floral arrangements.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Researched latest design trends, colors, and vendor products for use in new pieces.
  • Quoted, generated, and processed customer orders to meet specifications and various occasions.
  • Consulted with clientele to discuss special occasion floral designs for weddings, funerals, and other events.
  • Maintained detailed records of client consultations, design specifications, order details, and invoicing information for seamless communication across the team.
  • Streamlined the design process for efficiency, implementing effective time management strategies and prioritizing tasks.
  • Developed strong relationships with suppliers to negotiate favorable pricing on premium flowers and materials without compromising quality.
  • Collaborated with event planners to create memorable floral installations for weddings, corporate events, and special occasions.
  • Designed custom sympathy arrangements that provided comfort during difficult times while reflecting the personality of the deceased loved one.
  • Contributed ideas to improve overall shop aesthetic, optimizing workflow efficiency within studio spaces while enhancing customer experience in retail areas.
  • Maintained thorough knowledge of needs, characteristics, and varieties of flowers and greenery used in shop to inform arrangement decisions and provide information to customers.
  • Assisted customers in selecting flowers and accessories, tailoring orders to fit budget and occasion.
  • Collaborated with event planners to create thematic floral decorations, elevating event aesthetics and client satisfaction.
  • Maintained cleanliness and organization of shop, enhancing shopping experience for customers.
  • Conducted floral arrangement workshops, sharing expertise and fostering community engagement.
  • Managed inventory, ensuring availability of fresh flowers and supplies, reducing waste and optimizing costs.
  • Updated social media platforms with photos of recent arrangements, increasing online engagement and inquiries.
  • Conducted market research to stay ahead of floral trends, ensuring offerings remained appealing and contemporary.
  • Streamlined order processing and delivery scheduling, improving efficiency and customer satisfaction.
  • Increased repeat business with exceptional customer service and personalized floral recommendations.
  • Developed custom floral designs for weddings, significantly contributing to memorable day for numerous couples.
  • Participated in community events, representing shop and expanding local network and potential clientele.
  • Provided expert care instructions to customers, extending life of their floral purchases.
  • Worked closely with clients to understand their needs and design flower arrangements that perfectly match their vision.
  • Drove customer satisfaction by providing recommendations for greenery and flower pairings.

Photographer

Self-employeed
01.1988 - 09.2007
  • Digitally edited photos to enhance appearance.
  • Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
  • Edited, toned, captioned, and uploaded photographs for publication.
  • Took photos from different angles and perspectives to capture perfect images.
  • Planned and prepared for on-location and studio shoots.
  • Developed strong relationships with clients through clear communication and professionalism.
  • Captured stunning images by utilizing various lighting techniques and creative compositions.
  • Photographed high-quality images for various print and digital projects.
  • Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
  • Provided exceptional customer service throughout the entire process from initial consultation to delivery of final products.
  • Collaborated with clients to understand their vision, ensuring the final product met or exceeded expectations.
  • Utilized natural and artificial lighting to capture desired images and maintain quality.
  • Managed multiple projects simultaneously by prioritizing deadlines and maintaining excellent organization.
  • Optimized workflow efficiency by implementing photo editing software tools like Lightroom and Photoshop.
  • Offered image proofs to help clients choose best photos from shoot.
  • Continuously improved technical skills by staying updated on industry trends and new equipment.
  • Served a diverse range of industries, including weddings, corporate events, fashion shoots, and family portraits.
  • Expanded service offerings by integrating drone photography, meeting growing demand for aerial shots.
  • Showcased diverse photography styles for clients to choose from, increasing portfolio versatility.
  • Conducted pre-shoot consultations to discuss clients' needs and preferences for optimal results.
  • Achieved consistent quality in challenging lighting conditions, utilizing expert knowledge of lighting equipment and techniques.
  • Improved client satisfaction by delivering well-composed and visually appealing photographs for events.
  • Implemented backup strategies for photo shoots, ensuring no critical moments were missed due to equipment failure.
  • Streamlined photo editing process, significantly reducing turnaround times for client projects.
  • Leveraged natural light to enhance mood and atmosphere of photographs, resulting in more dynamic and engaging images.
  • Developed structured archiving system for photo storage, ensuring easy access and organization of thousands of images.
  • Enhanced team efficiency by leading workshops on advanced photography techniques and software.
  • Cultivated diverse portfolio that showcased versatility across various photography genres, attracting broader client base.
  • Maintained photography equipment, ensuring gear was in optimal condition for all shoots.
  • Built and maintained strong relationships with clients, resulting in high rate of repeat business.
  • Negotiated contracts with vendors, securing cost-effective solutions for photography equipment and software.
  • Fostered creative environments during shoots, making subjects feel comfortable and natural, which improved photo quality.
  • Selected and set up appropriate props, backdrops, and lighting.
  • Assisted clients with creative ideas for photography needs.
  • Captured stunning images for variety of projects.
  • Generated cost-effective solutions for client's photography needs.
  • Researched new camera equipment and accessories.
  • Facilitated printing of images for client's portfolio.

Education

Master of Science - Acupuncture

Pacific College of Oriental Medicine
San Diego, CA
05-2014

Bachelor of Science - Photography

R.I.T
Rochester, NY
05-1986

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Time management
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Excellent communication
  • Critical thinking
  • Organizational skills
  • Calm under pressure
  • Active listening
  • Decision-making
  • Problem resolution
  • Verbal communication

Accomplishments

Im able to communicate in french

Languages

French
Limited Working

Timeline

Real Estate Investor

Self
03.2020 - Current

Floral Designer

Treasure Hut Flowers
01.2017 - 03.2020

Floral Designer

Self
07.2008 - 01.2017

Photographer

Self-employeed
01.1988 - 09.2007

Master of Science - Acupuncture

Pacific College of Oriental Medicine

Bachelor of Science - Photography

R.I.T

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Michael McDermit