Michael McDonald
Littleton,CO
Summary
Seeking to maintain a full-time position that offers advancement within the company, professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Service Technician Apprentice
MHC Kenworth
2022.04 - 2024.05
- Utilized various tools and equipment proficiently to perform repairs accurately and efficiently.
- Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Tested systems, noting issues and completing preventive maintenance.
Lead Customer Service Representative
Circle K
2020.11 - 2022.04
- Cross-trained and backed up other customer service managers.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Delivered prompt service to prioritize customer needs.
Potholer
Underground Consulting Solutions
2018.09 - 2019.05
- Worked well in a team setting, providing support and guidance.
- Dug and located underground pipelines; have also installed range boxes.
Kitchen Manager
Chipotle
2015.08 - 2019.05
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Checked and tested foods to verify quality and temperature.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of food.
- Helped around with BOH/FOH operations as needed.
Education
Certificate - Diesel Technology
Pickens Technical College
Aurora, CO05.2022
High School Diploma -
Eagle Academy
Lone Tree, CO01.2018
Skills
- Troubleshooting ability
- Customer Relations
- Hand tool expertise
- Analytical Thinking
- Heavy Equipment Repair
- Power Tool Operation
- Equipment Troubleshooting
- Installation and Repair
Certification
• Diesel Technology Certificate
• MAP’s (Maintenance Certification Program) Certificate
Timeline
Service Technician Apprentice
MHC Kenworth
2022.04 - 2024.05
Lead Customer Service Representative
Circle K
2020.11 - 2022.04
Potholer
Underground Consulting Solutions
2018.09 - 2019.05
Kitchen Manager
Chipotle
2015.08 - 2019.05
Certificate - Diesel Technology
Pickens Technical College
High School Diploma -
Eagle Academy
• Diesel Technology Certificate
• MAP’s (Maintenance Certification Program) Certificate
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