Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Michael McDonald

GILBERT

Summary

Dynamic and dedicated professional with a strong background in customer service at Harkins Theaters. Proven ability to enhance guest experiences through teamwork and attention to detail. Skilled in problem-solving and inventory management, consistently fostering a positive atmosphere while training new staff and supporting operational efficiency.

Overview

7
7
years of professional experience

Work History

Insider

Domino's Pizza
06.2019 - 08.2020
  • Enhanced team efficiency by providing support and guidance to colleagues.
  • Adapted quickly to new situations, ensuring consistent productivity and performance.
  • Contributed effectively in fast-paced environments, meeting operational challenges head-on.
  • Demonstrated respect and friendliness while assisting team members in daily tasks.
  • Pursued continual improvement through a passion for learning and development.

Daystocker

Fry's Marketplace
08.2022 - 08.2023
  • Organized and stocked merchandise to ensure optimal inventory levels and product accessibility.
  • Monitored product expiration dates to maintain freshness and quality standards.
  • Collaborated with team members to efficiently replenish shelves during peak hours.
  • Assisted in implementing store layout changes to enhance customer shopping experience.
  • Conducted regular audits of stock locations to identify discrepancies and improve accuracy.
  • Trained new staff on stocking procedures and safety protocols for operational efficiency.
  • Unloaded arriving product stock and moved to store display areas.
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.

Team Member

Harkins Theaters
11.2024 - Current
  • Provided exceptional customer service to enhance guest experiences and maintain positive atmosphere.
  • Operated cash registers efficiently, handling transactions with accuracy and attention to detail.
  • Assisted in maintaining cleanliness and organization of theater facilities to ensure safety and comfort.
  • Collaborated with team members to execute daily operations during peak hours effectively.
  • Supported management in training new staff, fostering a culture of teamwork and collaboration.
  • Monitored inventory levels, ensuring adequate supplies for concessions and minimizing waste.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Developed strong cooperative relationships with coworkers and managers.

Education

Bachelor of Arts - English

Arizona State University
Tempe, AZ
05-2026

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Following instructions
  • Creativity and innovation

Interests

I enjoy creative writing in my free time, and have been writing an in-progress story based on pre-existing works that is longer than the King James Bible, so I am fully committed to the completion of long term goals and flexing my creative muscles


I have also been working as a private tutor for the last three years, helping elementary, middle, and high school students to succeed in their academic careers, primarily math

Timeline

Team Member

Harkins Theaters
11.2024 - Current

Daystocker

Fry's Marketplace
08.2022 - 08.2023

Insider

Domino's Pizza
06.2019 - 08.2020

Bachelor of Arts - English

Arizona State University

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