Michael A Mcdonald
WOBURN,MA
Summary
I was doing well as a technician, I simply can’t do it anymore due to a couple knee surgeries last year that’s made hustling as a technician slightly painful
Overview
2026
2026
years of professional experience
Work History
Plumbing Apprentice
Doughty & Sons Inc.
Woburn, MA
- Assisted in installation and repair of plumbing systems under supervision.
- Collaborated with team to troubleshoot plumbing issues effectively.
- Maintained tools and equipment, ensuring operational readiness for all tasks.
- Supported senior plumbers in executing complex service calls with precision.
- Adhered to local plumbing codes and regulations during all installations and repairs.
- Gained valuable experience through hands-on training under the guidance of skilled master plumbers.
- Listened to instructions from journeyman plumber, gaining valuable onsite job training.
- Developed strong customer service skills by addressing client concerns regarding project timelines and costs.
- Supported emergency plumbing situations, providing prompt and effective solutions to clients'' problems.
- Very kindly worked with customers discussing goals and outcomes of projects
Automotive Technician
Albrecht Group
Woburn, MA
10.2022 - Current
- Diagnosed and repaired electrical systems, ensuring optimal vehicle performance.
- Performed routine maintenance on various vehicle makes and models, enhancing reliability.
- Utilized automotive diagnostic tools to identify issues efficiently, improving service turnaround time.
- Collaborated with team members to streamline workflow and enhance repair accuracy.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Cashier/Florist
Stop and Shop
Woburn, MA
01.2016 - 02.2020
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries and resolved concerns to enhance shopping experience.
- Handled cash, credit, and digital payments accurately while adhering to company policies.
- Promoted store loyalty programs to increase customer engagement and retention.
- Trained new cashiers on procedures, customer service standards, and cash handling protocols.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
Woburn Memorial High School
Woburn, MA08.2017
Skills
- Strong work ethic
- Changing tires
- Attention to detail
- Engine repair
- Problem-solving
- Great on computer
- Valid Driver's license
- Preventive Maintenance
- Replacing parts
- Troubleshooting skills
- Parts replacement
- Fluid exchanges
- Alignments experience
- System repairs
- Electrical failure repairs
- Electrical experience
Timeline
Automotive Technician
Albrecht Group
10.2022 - Current
Cashier/Florist
Stop and Shop
01.2016 - 02.2020
Plumbing Apprentice
Doughty & Sons Inc.
High School Diploma -
Woburn Memorial High School