Michael McElrath

• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Educated clients and families on community resources, treatment options and health care services to better manage conditions.
• Assessed clients and developed plans to meet needs.
• Developed strong rapport with patients and families through empathetic listening and compassionate communication techniques.
• Worked alongside Department of Children and Families (DCF) to assist children in the dependency system to achieve permanency.
• Write case plans, issue referrals to services to improve family involvement and improvement, and nurture families on their journey to reunification.
• Participate in judicial process to move families towards reunification, foster placement, or adoption placements, and work with families to work towards the best interest of children.
• Conduct regular visits with children and families to assess needs and concerns and develop plans to address those needs.

Worked under contract with Aging Matters of Brevard to provide case management and services to the seniors in Brevard County FL. Conducted life assessments and needs assessments with seniors to determine needs and connect seniors with community resources and services to enrich their lives.

• Managed and supervised administrative and daily program operations, complying with policies and regulations.
• Established strong relationships with key stakeholders, ensuring support for program initiatives.
• Developed strategic plans, setting clear objectives and achievable milestones for the team.
• Managed cross-functional teams for successful project completion within deadlines and budgets.
• Worked with local, state, and government partners to develop disaster response strategies for affected families.
• Oversaw a team of 100 volunteers to conduct disaster-response operations to to mitigate, respond to, and recover from natural disasters.
• Oversaw a team of caseworkers to help families rebuild and recover from disaster situations.