Michael McGhee

Scan and load packages in vehicle.

Delivered 140-190 packages per day.

Use GPS to route and deliver packages efficiently.

Deliver packages to residence or business and collect signature if needed.

Put on Disability

Had corrective surgery on both knees and both hips (Joint Replacement)

Had corrective surgery on Lumbar Spine (Fusion)

Install Direct Satelite Dish.

Installed 4-6 dishes per day.

Run cable according to customer needs.

Install set up and program Equipment.

Complete 4-6 work orders a day.

Run cable from pole or under ground.

Install cable thru residence or business per customer needs.

Set up and program equipment per customer needs.

Collect payment or do hard disconnect from the power pole.

Receive 90 to 150 work orders per week.

Route work on Streets and Trips.

Call on customer to collect payment or set up payment arrangement.

Went out of state for one year to train techs for collections.

Alabama- Huntsville,Gadsden,Tallassee and Mobile

Louisiana- Shreveport,LaPlace and Homa

Managed 18-22 road techs, 4 shop techs, 2 admin and a truck driver.

Managed budget to meet goals.

Call on customers to maintain a good relationship (take them to lunch).

Resolve customer complaints.

Won idea exchange at 2 Curry Management Seminars.

Submit warranty claims.

Dispatch road techs.

Quote repairs for road and shop jobs.

Look up and order parts for techs.

Started in Parts Department order or issue parts for techs and walk or phone in customers.

Set up orders for Next Day Air or Ground according to tech and customer needs.

Keep warehouse and parts bins clean and organized.

Check inventory for needed restock.

Shipping and receiving parts.

Promoted to Service Dispatcher.

Take calls from customers and dispatch Road Techs.

Quote repairs and submit to customer for approval.

Look up and order parts for techs.

Assist Service Manager.

Started in parts department order or issue parts to techs and walk or phone in customers.

Set up orders for Next Day Air or Ground according to tech and customer needs.

Keep Warehouse and part bins clean and organized.

Check inventory for needed restock.

Shipping and receiving parts.

Promoted to Service Dispatcher.

Take calls from customers and dispatch road techs.

Quote repairs and submit to customer for approval.

Look up and order parts for techs.

Assist Service Manager.

Promoted to Service Manager.

Manage budget to meet goals.

Manage 21 road techs, 2 shop techs 1 admin and a truck driver.

Call on customers to maintain a strong relationship. (take them to lunch)

Resolve customer complaints.

Submit warranty claims.

Look up and order parts for techs.