Michael McKee

Lead Investigator of Allied Pre Skip Team. Assisted Management and Investigative Team in exceeding prior performance records in overall Team success as well as individual success of each member. Top 2025 earner on the entire Allied side of the Company.

• Led comprehensive investigations to ensure compliance with regulations and company policies.
• Implemented new processes that improved investigative efficiency and accuracy in reporting findings.
• Mentored staff on best practices in evidence collection, documentation, and legal requirements.

Responsible for the training and development of new / seasoned Investigators. Lead Investigator of multiple portfolios and worked a large queue of cases as well. As an Investigator conducted investigations to assist in obtaining resolution for lien holders with defaulted accounts. Responsibilities and tasks include but not limited to;

• Trained new Investigators on procedures, time management and other impactful skills to assist them in performing.
• Participated in cross-functional teams tasked with addressing specific challenges or improving overall performance.
• Collected, analyzed and interpreted information to assist in resolution for our clients
• Documented findings and prepared detailed reports.
• Maintained top performance for respected portfolios assigned
• Continuously developed and improved client relationships

Order writer for the store. Tasked with quality assurance, managing freight shift staff and putting product away. Outlined job details below;

• Ensured accurate pricing by updating tags and signage according to promotional changes.
• Assisted in inventory management by conducting regular counts, verifying stock levels, and reporting discrepancies to management.
• Collaborated with team members to complete stocking tasks quickly during peak hours for a seamless shopping experience.
• Supported store operations by unloading delivery trucks, sorting incoming shipments, and preparing merchandise for display.

Investigator tasked assisting lien holders and repossession agents with resolution on defaulted accounts. Worked new portfolios and assisting the company in securing several large clients.

Started as a CSR was promoted to Special Investigations Unit then transferred to Skipbusters. In my tenure worked only new portfolios and tasked with assisting in securing those clients for the company.