Michael Mckently II

• Assisted in implementing loss prevention strategies to minimize inventory shrinkage.
• Supported the development of safety protocols to enhance workplace security.
• Learned and utilized surveillance systems to monitor store activities effectively.
• Collaborated with team members to conduct routine audits of merchandise and assets.
• Implemented loss prevention strategies to minimize shrinkage and improve inventory accuracy.
• Developed and conducted training programs for staff on theft prevention and safety protocols.
• Established key performance indicators to monitor asset protection effectiveness across all locations.
• Evaluated incident reports to derive actionable insights for continuous improvement in asset protection practices.
• Maintained detailed records of all incidents involving theft or loss, using this information to inform future decision-making around risk mitigation strategies.
• Coordinated with other managers across the organization to ensure alignment of asset protection priorities and integration of security measures into daily operations.

• Managed daily store operations, ensuring high standards of customer service and product availability.
• Led team training sessions to enhance employee performance and improve customer engagement strategies.
• Implemented inventory management practices, reducing stock discrepancies and optimizing supply chain efficiency.

Analyzed sales data to develop targeted promotions, increasing foot traffic and boosting overall sales.

• Oversaw compliance with safety regulations and company policies, maintaining a secure shopping environment for customers and staff.
• Fostered a positive team culture through effective communication and conflict resolution strategies among staff members.
• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

• Led team operations to enhance customer satisfaction and streamline service delivery.
• Developed training programs to improve staff performance and operational efficiency.
• Analyzed sales data to identify trends and implement strategic promotional initiatives.
• Collaborated with management to establish targets and monitor team progress toward objectives.
• Managed inventory levels, ensuring optimal stock availability while minimizing waste.
• Implemented process improvements that reduced operational costs and increased workflow efficiency.
• Facilitated communication between departments to enhance collaboration and project execution.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.

• Delivered exceptional customer service, fostering positive relationships with clients.
• Managed inventory levels, ensuring product availability and adherence to quality standards.
• Trained new associates on sales techniques and company policies for improved performance.
• Conducted product demonstrations to educate customers on features and benefits.
• Led initiatives to enhance customer satisfaction, resulting in repeat business and loyalty growth.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Helped customers locate products and checked store system for merchandise at other sites.
• Rotated stock and restocked shelves to maintain product availability and store appearance.