Summary
Overview
Work History
Education
Skills
Timeline
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MICHAEL MCKERNAN

Peoria,AZ

Summary

Motivated Warehouse Worker skilled at providing efficiency in shipping and receiving, inspection and storage operations. Handles diverse materials to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals. Resourceful [Job Title] able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries.

Overview

6
6
years of professional experience

Work History

Wharehouse

Amazon
Goodyear, AZ
11.2021 - Current
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Wrapped pallets in shrink wrap prior to loading.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Checked packages and merchandise for damage and notified vendors.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.

Server Shift Leader

Pebble Creek Country Club
Goodyear, AZ
09.2019 - 11.2021
  • Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.
  • Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
  • Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
  • Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.
  • Created incentive-based performance tracking systems to encourage positive and energetic service execution.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.

Medical Courier

Sonora Quest
Phoenix, AZ
09.2016 - 10.2019
  • Properly documented all specimens received using [Software].
  • Picked up medical specimens from [Number] businesses within [Number] square mile territory daily.
  • Picked up packages and made deliveries promptly, exceeding prior delivery records by [Number]% in just [Number] [Timeframe].
  • Built and maintained professional relationships with customers, which boosted business by [Number]%.
  • Greeted recipients, delivered packages and parcels and acquired proper signatures for all deliveries.
  • Delivered packages to customer doorsteps and business offices.
  • Established lasting relationships with customers by delivering packages on time, interacting professionally and responding promptly to questions.
  • Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.
  • Escalated issues to supervisor for immediate remediation.
  • Inspected truck prior to delivery, checking for proper stowage of packages.
  • Handled receipt, storage, identification and delivery of [Type] products for [Number] clients.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.

Education

GED -

Peoria High School
Peoria, AZ
07.2012

Skills

  • Obstacle Removal
  • Inventory Management
  • Heavy Equipment Operation
  • Basic Mathematics
  • Heavy Lifting
  • Shipping and Receiving
  • Stocking and Replenishing
  • Health and Safety
  • Material Loading and Unloading
  • Shipment Optimization
  • Goals and Performance
  • Pallet Jacks
  • Picking and Packing
  • Product Signage and Labeling

Timeline

Wharehouse

Amazon
11.2021 - Current

Server Shift Leader

Pebble Creek Country Club
09.2019 - 11.2021

Medical Courier

Sonora Quest
09.2016 - 10.2019

GED -

Peoria High School

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MICHAEL MCKERNAN