MICHAEL MCKINNEY
Jacksonville,FL
Summary
Dedicated cleaner and certied CDL driver with 5 + years in customer service and cleaning experience.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Lawn Care Technician
The Dude LLC
Jacksonville, FL
02.2023 - 03.2025
- Increased customer retention through exceptional communication skills and dedication to addressing concerns promptly.
- Boosted customer satisfaction by providing timely and efficient lawn care services tailored to individual needs.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Maintained and serviced lawn care equipment to enhance longevity.
- Assisted in the training of new team members, sharing valuable knowledge and expertise in lawn care techniques.
- Developed lasting customer relationships and grew network over time.
- Improved efficiency by effectively managing time spent on each job site while maintaining high-quality work standards.
Ready Mix Driver
Wayne Davis Concrete
Union City
09.2020 - 01.2023
- Maintained accurate records of deliveries, vehicle maintenance logs, and fuel consumption reports for better fleet management.
- Managed challenging conditions such as inclement weather or rough terrain while maintaining professional demeanor and consistently delivering quality products.
- Collaborated with dispatchers, plant managers, and sales representatives to ensure seamless communication and coordination across various job sites.
- Mitigated risk factors associated with transporting heavy loads by adhering to weight limits and securing all materials during transit properly.
- Supported timely completion of construction projects by efficiently transporting materials between job sites, plants, or storage facilities.
- Boosted team morale through positive attitude and strong work ethic while fostering a culture of collaboration among coworkers at the job site.
- Contributed to increased revenue by providing exceptional customer service during each delivery, leading to repeat business from satisfied clients.
- Optimized payload capacity utilization by accurately calculating required volumes of concrete based on client orders or project blueprints.
- Streamlined operations through effective communication with batch plant operators regarding adjustments in mix design or load quantities as needed per project requirements.
- Enhanced customer satisfaction by delivering high-quality concrete mixes on-time and adhering to project specifications.
- Improved operational efficiency by conducting pre-trip and post-trip inspections, ensuring the ready mix truck was in optimal condition.
- Reduced equipment downtime with regular preventive maintenance and timely repairs for the ready mix truck.
- Promoted environmental responsibility by following proper washout procedures and waste disposal practices at designated locations.
- Minimized losses due to material waste by closely monitoring mixing ratios according to project requirements and adjusting as needed.
- Assisted in training new drivers on company policies, procedures, and safe operation of ready mix trucks for efficient workforce development.
- Contributed to a positive company image through professional appearance, courteous demeanor, and exceptional service during customer interactions.
- Demonstrated commitment to personal growth by attending training sessions and obtaining relevant certifications for operating ready mix trucks safely and effectively.
Truck Driver
Western Express Trucking
Bethlehem, PA
07.2018 - 08.2020
- Responsible for maintaining a clean facility by completing a variety of cleaning task
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Dropped and hooked trailers and changed configuration of equipment.
- Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
- Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
Box Truck Driver
Lowes
Atlanta, Ga
05.2017 - 06.2018
- Assisted in warehouse operations when needed, contributing to overall team success and productivity.
- Collaborated closely with dispatchers to ensure timely deliveries and address any issues that arose during transport.
- Operated box truck equipment safely, such as lift gates or pallet jacks, reducing the risk of accidents or injury on the job site.
- Safely transported goods to customers, adhering to strict deadlines and ensuring customer satisfaction.
- Coordinated with fellow drivers on multi-stop routes for efficient teamwork and resource allocation during high-demand periods.
- Conducted regular vehicle inspections by checking fluids, examining engine for corrosion and inspecting interior and exterior of vehicle for damage.
- Communicated with Number-member team to report delays in transportation, minor accidents, and arrival of shipments.
- Loaded and unloaded cargo in a safe and efficient manner, minimizing risk of damage to goods.
- Navigated through various weather conditions, ensuring the safe transport of goods while maintaining a professional demeanor.
- Followed hand signals and verbal cues from loading crews to maneuver truck into loading and unloading positions.
- Obtained authorizations from shippers and receivers to assess invoices.
- Reviewed transportation and shipping papers to verify accuracy of inventory counts.
Warehouse Associate
Amazon
Petersburg, Va
02.2013 - 04.2017
- - thoroughly clean and sanitize restrooms locker room area, fitness equipment and gym floor
- - waste disposal
- - stock locker rooms with proper supplies
- - Continual standing and walking during shift
- - Continual reaching with hands, arms , fingers during shift
- - Report any damaged, stolen or missing goods
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much as Number pounds.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
- Assisted in reducing product damage by properly handling and storing materials.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
- Assisted in training new hires, sharing best practices and providing support for their integration into the team.
- Assisted with reorganizing storage areas to accommodate changes in demand patterns or product offerings.
- Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.
- Completed regular cycle counts to maintain accurate inventory records.
- Contributed to a cleaner workspace with daily upkeep and scheduled deep cleaning sessions.
Education
No Degree - Criminal Justice
Virginia State University
Petersburg, VA06.2013
Skills
- Equipment maintenance
- Strong work ethic
- Driver's license
- Customer service
- Heavy lifting
- CDL
- Physically fit
Certification
CDL, 08/01/12
Timeline
Lawn Care Technician
The Dude LLC
02.2023 - 03.2025
Ready Mix Driver
Wayne Davis Concrete
09.2020 - 01.2023
Truck Driver
Western Express Trucking
07.2018 - 08.2020
Box Truck Driver
Lowes
05.2017 - 06.2018
Warehouse Associate
Amazon
02.2013 - 04.2017
No Degree - Criminal Justice
Virginia State University