Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael McKinnie

Taylorville,IL

Summary

Detail-oriented and mission-driven professional with a background in criminal justice, legal compliance, and operational coordination, seeking to leverage investigative expertise, analytical skills, and process improvement experience.

Overview

11
11
years of professional experience

Work History

Operational Quality Coordinator

Registered Agent Solutions, Inc.
11.2022 - Current
  • Analyze workflows and operational processes to identify inefficiencies and implement targeted improvements using existing resources.
  • Evaluate and address resource gaps to ensure project teams are properly supported and aligned with organizational needs.
  • Collaborate with department leaders to define strategic objectives, develop action plans, and ensure operational alignment.
  • Oversee resource allocation to maximize team productivity and efficiency.
  • Design, develop, and lead comprehensive training programs for new hires; provide ongoing training and support for existing staff to promote performance and retention.
  • Experiment with products to test and determine reliability.
  • Analyze data trends to identify opportunities for process improvements, leading to a more efficient workflow and higher quality output.

Corporate Specialist

Registered Agent Solutions, Inc. (FKA: Infinity Professional Services Group Inc.)
12.2019 - 11.2022
  • Prepared and filed corporate legal documents with Secretary of State offices across all 50 states and numerous international jurisdictions.
  • Retrieved and delivered public records, certifications, and corporate filings in compliance with legal requirements.
  • Conducted in-depth legal research on corporate filing procedures in both domestic and international jurisdictions.
  • Ensured compliance with laws, regulations, and internal protocols.
  • Managed multiple complex client projects under strict deadlines (often within a 24 hour or less turnaround time).
  • Generated and processed service-related invoices.
  • Gathered, organized and input information into digital database.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Counselor I

Gateway Foundation
10.2018 - 06.2019
  • Delivered evidence-based counseling to clients with substance use and co-occurring mental health disorders.
  • Assisted clients in setting realistic goals, developing treatment plans, and monitoring progress towards achievement.
  • Facilitated individual and group therapy sessions using CBT and DBT techniques.
  • Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
  • Monitored client behavior and adjusted interventions as needed.
  • Completed all clinical documentation in accordance with regulatory standards.

Probation Officer

Christian County Probation Department
10.2015 - 09.2018
  • Supervised individuals on probation to ensure compliance with court-mandated conditions.
  • Conducted pre-sentence investigations and prepared detailed court reports and sentencing recommendations.
  • Determined appropriate supervision levels by conducting risk and needs assessments.
  • Established productive relationships with local law enforcement agencies, enhancing information sharing and cooperation.
  • Increased efficiency in caseload management through the use of advanced technology tools such as electronic monitoring devices and case management software systems.
  • Maintained organized offender records and documentation in compliance with department standards.
  • Referred clients to substance abuse and mental health services; intervened in crisis situations when necessary.
  • Conducted investigations into violations and other allegations.
  • Wrote progress reports and testified under oath at court hearings.
  • Led group sessions on substance abuse prevention, trauma recovery, anger management, and accountability.

Legal Assistant (Internship)

Christian County Public Defender’s Office
01.2015 - 05.2015
  • Assisted in the preparation of criminal defense cases while ensuring confidentiality and data security.
  • Conducted legal and psychological research; reviewed statutes, police reports, and case law.
  • Supported attorney in achieving favorable outcomes through thorough research and analysis of complex legal issues.
  • Attended court hearings to take notes and document proceedings.
  • Researched statutes, decisions, legal articles, and codes.

Education

Bachelor of Science - Law Enforcement & Justice Administration, Forensic Psychology

Western Illinois University
Macomb, IL
05.2015

Associate of Arts - Criminal Justice

Lincoln Land Community College
Taylorville, IL
08.2013

Skills

  • Investigative research, pre-sentence reporting, and data analysis
  • Criminal justice case management and regulatory compliance
  • Legal documentation, corporate filings (domestic & international)
  • Process improvement, strategic planning, and project coordination
  • Staff training, report writing, and stakeholder communication
  • Proficient in Microsoft Office, document management systems, and remote collaboration tools (ie, Zoom, Teams)

Timeline

Operational Quality Coordinator

Registered Agent Solutions, Inc.
11.2022 - Current

Corporate Specialist

Registered Agent Solutions, Inc. (FKA: Infinity Professional Services Group Inc.)
12.2019 - 11.2022

Counselor I

Gateway Foundation
10.2018 - 06.2019

Probation Officer

Christian County Probation Department
10.2015 - 09.2018

Legal Assistant (Internship)

Christian County Public Defender’s Office
01.2015 - 05.2015

Bachelor of Science - Law Enforcement & Justice Administration, Forensic Psychology

Western Illinois University

Associate of Arts - Criminal Justice

Lincoln Land Community College

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