Michael McMillan
Chicago,IL
Summary
Versatile Senior Account Executive offering experience in account development, documentation and business development. Expert at driving sales and building relationships. Dedicated to exceeding quotas and expectations.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Senior Account Executive
ShowingTime
03.2024 - Current
- Partnering with high producing real estate teams to leverage premium Zillow marketing to build their brand
- Executing presentations to agents and their teams to bring value to their business
- Building a pipeline of new business everyday.
Account Executive Software and Solutions
ShowingTime
03.2021 - 03.2024
- Bringing in over $500,000 of new revenue last year
- Consistently in the top 3 every month for sales on my team.
Inside Sales Representative
TradeRev
07.2019 - 02.2020
- Achieved quota each month during tenure, bringing in ~$50k in new business per month
- Prospected new business, delivering up to 8 site demos per day.
Loyalty Specialist
Maritz
06.2018 - 02.2019
- Implemented and managed General Motors Rewards loyalty program for 100+ accounts in Midwest Region
- Delivered on-site demos to Senior and C-Level Leadership as well as up to 50 members of additional staff
- 80% utilization of program overall amongst clientele, far exceeding 60% target.
Digital Media Representative
Cars.com
06.2016 - 10.2017
- Exceeded expectations with my book of business by $20k/month or ~110% of sales goal in my territory, through new business and upsells
- 45% of business won, involved conversions from competitors, such as AutoTrader, Car Gurus and Edmunds
- Maintained a pipeline of 7-10 Mid-Market & Enterprise opportunities.
Sr. Account Manager
Lincoln Financial Group
07.2012 - 06.2016
- Managed over 300 accounts across SMB, Mid-Market and Enterprise clientele ranging in size from 20 to 10,000 employees
- Grew client product utilization by 50% across 300+ accounts
- Strategic sale included upsells of disability benefits for all employees, enrollment enhancement, and plan and usage analysis, with the goal of increasing stickiness and participation.
Sr. Account Manager
Infogroup - Yesmail Marketing
12.2008 - 07.2012
- Grew book of business by ~ 50% through new and existing clients
- Implemented clients on Yesmail platform and led all training workshops to educate a variety of user personas which improved on department goals and increased my personal budget number by 75%
- Developed a strong understanding of customer base and served as a trusted advisor.
Account Manager
Liquidus Marketing
12.2007 - 07.2008
- Responsible for all major company projects, such as company overhaul of website which included meetings and organizing employees' schedules to ensure the projected was completed on time
- Manage high-level company projects
- Supervised the project implementation from start to finish.
Account Manager
Cars.com
11.2006 - 11.2007
- Created and implemented daily processes that highly improved efficiency and sales
- Increased product utilization by 70%, which vastly improved car sales.
Internet Support Specialist
Cars.com
07.2006 - 11.2006
- Frontline Support for cars.com clients and advertisers
- Helped our clients get the most value of the product by troubleshooting any issues that came our way.
Education
Bachelor's degree - Politics
Regis University
01.2004
Skills
- Relationship Building
- Customer Support
- Enterprise Software
- Client Relationship Management
- Team Collaboration
- Sales Quota Achievement
- Lead Generation
- Account Management
- Business Development
- Pipeline Management
- Key Account Management
- Strategic selling
- Creative Thinking
- Relationship Management
- Revenue Generation
- Consultative Sales
- Prospecting and Networking
- Pipeline Development
- Sales expertise
- Multitasking and Organization
- Strategic Planning
- Customer relationship development
- Sales target monitoring
- B2B Sales
- Workload Management
- Account Servicing
- Prospecting skills
- Goals and performance
- Business development and planning
- CRM proficiency
- Territory Development
- Issue Resolution
- Pitch Presentations
- Customer Relationship Management
- Cross-Functional Teamwork
- Customer Service
- Customer Satisfaction
- Product and service expertise
- Territory Management
- Digital Marketing
- Appointment Setting
- Marketing strategy implementation
- Systems and software expertise
- Sales Coaching
- B2C Sales
Certification
- How to Rock an Interview
- How to Succeed in an Internal Job
Personal Information
Title: Senior Account Executive | Relationship Building, Customer Support
Timeline
Senior Account Executive
ShowingTime
03.2024 - Current
Account Executive Software and Solutions
ShowingTime
03.2021 - 03.2024
Inside Sales Representative
TradeRev
07.2019 - 02.2020
Loyalty Specialist
Maritz
06.2018 - 02.2019
Digital Media Representative
Cars.com
06.2016 - 10.2017
Sr. Account Manager
Lincoln Financial Group
07.2012 - 06.2016
Sr. Account Manager
Infogroup - Yesmail Marketing
12.2008 - 07.2012
Account Manager
Liquidus Marketing
12.2007 - 07.2008
Account Manager
Cars.com
11.2006 - 11.2007
Internet Support Specialist
Cars.com
07.2006 - 11.2006
Bachelor's degree - Politics
Regis University
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