Michael McNeely
Portland
Summary
Dynamic and results-driven professional with a strong background in customer service and quality control at Burgerville. Demonstrated ability to enhance team collaboration and effectively upsell menu items, contributing to increased revenue. Proficient in grill operation and conflict resolution, consistently ensuring a positive dining experience. Committed to business success and professional growth, with a focus on quality and teamwork.
Overview
3
3
years of professional experience
Work History
Grill Crew Member
Burgerville
10.2022 - 05.2025
- Improved customer satisfaction by providing exceptional service and maintaining a clean, welcoming environment.
- Exceeded performance expectations through quick adaptation to changing situations while maintaining a strong focus on quality output.
- Continuously updated knowledge of menu offerings and specials, effectively upselling items when appropriate for increased revenue generation.
- Provided excellent communication with coworkers, contributing to a positive working environment that fostered teamwork.
Crew Member
Round Table Pizza, Inc
01.2023 - 03.2023
- Worked front counter, assembly line.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
High School Diploma -
Fir Ridge
Portland, OR06.2020
Skills
- Grill operation
- Menu knowledge
- Allergen awareness
- Good communication
- Good Teamwork
- Customer service
- Food Handlers Card
- Quality control
- Sales techniques
- Adaptation to change
- Problem solving
- Knife skills
- Gas grill operation
- Time management
- Team collaboration
- Conflict resolution
- Food safety
- Equipment operation
- Inventory management
- Adaptability
- Training and mentoring
- Relationship building
- Clear communication
- Problem-solving
- Heavy lifting
- Team building
- Adaptability and flexibility
Personal Information
Timeline
Crew Member
Round Table Pizza, Inc
01.2023 - 03.2023
Grill Crew Member
Burgerville
10.2022 - 05.2025
High School Diploma -
Fir Ridge
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