Michael McRae
Birmingham,AL
Summary
Seasoned Production Coordinator with background in overseeing all aspects of production operations from planning to execution. Possess strong organizational skills, enabling effective management of resources and ensuring productions run smoothly. Skilled at fostering team collaboration, resolving challenges promptly, and contributing to improved efficiency. Experience implementing strategies that enhanced operational processes and elevated overall production quality.
Overview
13
13
years of professional experience
Work History
Production Coordinator
Prominence Homes and Communities
08.2022 - Current
- Opening new regional divisions, including identifying and recruiting subcontractors and vendors, meeting with municipal representatives and building officials, and developing a regional staff.
- Working with architects and trade partners to enhance the efficiency and cost-effectiveness of new and existing floorplans.
- Facilitated and maintained trade relationships with vendors and subcontractors.
- Development and implementation of training documents and procedures for existing and new superintendents, as well as other operations personnel, in all regions.
- Provided operational support to Regional Construction Managers as needed.
Superintendent
Prominence Homes and Communities
01.2015 - 08.2022
- Oversee the construction process for 20 to 30 homes at one time, including scheduling, maintaining construction standards, all inspections, and walkthroughs.
- Update daily logs, schedules, and to-dos in BuilderTrend.
- Manage BMP installations, ensuring compliance with ADEM and EPA regulations.
- Evaluate warranty claims and oversee warranty work.
Assistant Superintendent/Superintendent
DR Horton Homebuilders
09.2013 - 01.2015
- Oversee the construction of 10 to 20 homes in various stages of construction at one time.
- Ensure homes are built per plan, in a timely manner, and meet all local and state-adopted building codes.
- Perform home orientations with future homeowners, ensure all items noted at the orientation are corrected prior to closing and the buyers understand the nuances of their new home.
Customer Service Manager
DR Horton Homebuilders
11.2011 - 09.2013
- Oversee customer relations with all homeowners and ensure their satisfaction.
- Handle all customer complaints, BBB complaints, Alabama Homebuilders Licensure Board complaints, and lawsuits.
- Coordinate all warranty claims for over 500 homeowners, and ensure they are completed to the homeowners’ satisfaction within 10 business days.
- Submit payment to vendors for all billable warranty work.
Education
Bachelor of Science - Criminal Justice
University of Alabama at Birmingham
01.2009
Skills
- Project and team management
- Organization
- Effective communication
- Conflict resolution
- Problem-solving
- Building codes and regulations
- Schedule management
- Proficient in Microsoft Office
Accomplishments
- 2012 DR Horton Office Employee of the Year
- Constructed 2016 Parade of Homes Silver Medal home
- Constructed 2017 Parade of Homes Gold Medal home
- Maintained an average of 97% or greater quality control score on homes built
References
References available upon request.
Timeline
Production Coordinator
Prominence Homes and Communities
08.2022 - Current
Superintendent
Prominence Homes and Communities
01.2015 - 08.2022
Assistant Superintendent/Superintendent
DR Horton Homebuilders
09.2013 - 01.2015
Customer Service Manager
DR Horton Homebuilders
11.2011 - 09.2013
Bachelor of Science - Criminal Justice
University of Alabama at Birmingham
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