Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Medina

Rahway,NJ

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

In Store Shopper

Wholefoods
Clark, NJ
03.2022 - Current
  • Tracked substitutions and informed customers of changes.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Demonstrated speed and accuracy in order item selection.
  • Selected best-quality perishable items such as meat and produce.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Worked productively with customers to meet order requirements and service expectations.
  • Verified each item matched order sheet's description.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Observed store's safety regulations while engaged in product fulfillment activities.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
  • Consulted with customers on food selections and custom order requests.
  • Scanned each item's barcode before item's removal from shelf.
  • Stored perishable items in refrigerated area until customer's pickup.
  • Placed each selected item in appropriate bin prior to order completion.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Reported order discrepancies to team leader or other manager.
  • Noted customer special requests, preferences and favorite products in CRM to enhance service and build brand loyalty.
  • Bins and picks merchandise using inventory management system, correcting discrepancies to improve overall accuracy.
  • Developed and maintained courteous and effective working relationships

Sales Specialist

Quality Chevrolet
Old Bridge, NJ
06.2019 - 05.2021
  • I assist clients in selling vehicles as well as assessing any concerns they have with their vehicle.
  • Built rapport with customers and assessed needs to make product recommendations and upsell.
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
  • Provided first-rate service to all customers and potential customers.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Accepted and processed customer payments and balanced receipts and cash.
  • Created and implemented sales strategies to successfully meet company targets.
  • Demonstrated product features, answered questions and persuasively overcame objections.
  • Drafted, finalized and submitted paperwork to complete sales.
  • Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
  • Supported retail distributors, dealers and customers through in-person and telephone support.
  • Drove team revenue totals by bringing in top sales numbers.
  • Computed total costs and profit requirements for customer sales to provide accurate pricing.
  • Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
  • Interacted with numerous customers daily to provide personalized product guidance, resolve issues and open new accounts.
  • Established fair pricing structures and finalized contracts to complete purchase agreements with customers.

Sales Specialist

Victory Subaru
Somerset, NJ
05.2018 - 03.2019
  • I assist clients in selling vehicles as well as assessing any concerns they have with their vehicle.
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Built rapport with customers and assessed needs to make product recommendations and upsell.
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
  • Provided first-rate service to all customers and potential customers.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Accepted and processed customer payments and balanced receipts and cash.
  • Created and implemented sales strategies to successfully meet company targets.
  • Demonstrated product features, answered questions and persuasively overcame objections.
  • Drafted, finalized and submitted paperwork to complete sales.
  • Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
  • Supported retail distributors, dealers and customers through in-person and telephone support.
  • Drove team revenue totals by bringing in top sales numbers.
  • Computed total costs and profit requirements for customer sales to provide accurate pricing.
  • Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
  • Prospected continuously for new potential customers and maintained robust conversion rate.
  • Established fair pricing structures and finalized contracts to complete purchase agreements with customers.

Sales Specialist

Quality Chevrolet
Old Bridge, NJ
08.2017 - 05.2018
  • Chevrolet 1292 Us-9 s old bridge, I assist clients in selling vehicles as well as assessing any concerns they have with their vehicle
  • Sales specialist
  • Victory subaru
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Built rapport with customers and assessed needs to make product recommendations and upsell.
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
  • Provided first-rate service to all customers and potential customers.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Accepted and processed customer payments and balanced receipts and cash.
  • Created and implemented sales strategies to successfully meet company targets.
  • Demonstrated product features, answered questions and persuasively overcame objections.
  • Drafted, finalized and submitted paperwork to complete sales.
  • Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
  • Supported retail distributors, dealers and customers through in-person and telephone support.
  • Drove team revenue totals by bringing in top sales numbers.
  • Computed total costs and profit requirements for customer sales to provide accurate pricing.
  • Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
  • Prospected continuously for new potential customers and maintained robust conversion rate.
  • Established fair pricing structures and finalized contracts to complete purchase agreements with customers.

Fork Lift Opperator

Fed Ex Freight
Avenel, NJ
07.2017 - 07.2017
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Unloaded materials and goods at designated locations for best project availability.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.

Office Assistant

Crossroads Unlimited
Staten Island, NY
12.2016 - 07.2017
  • Completed clerical tasks such as filing, copying and distributing mail.
  • Interacted with customers by phone, email or in-person to provide information.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Delivered clerical support by handling range of routine and special requirements.
  • Executed record filing system to improve document organization and management.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Responded to inquiries from callers seeking information.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Transferred and directed phone calls, guests and mail to correct staff members.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Completed human resource operational requirements by scheduling and assigning employees.
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
  • Improved office efficiency by effectively managing internal communications and correspondence.
  • Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.

Education

No Degree - Criminal Justice

Union County College
Cranford, NJ
2023

High school diploma -

Linden
Linden, NJ
06.2016

Skills

  • Dob: 01/15/1998
  • Skills
  • Personal Shopping
  • POS Inventory System Operation
  • Verbal and Written Communication
  • Informed Product Selections
  • Operational Efficiency
  • Vehicle Inspection
  • Rewards Programs
  • Corrective Actions
  • ROI Evaluations
  • Heavy Lifting
  • Customer Order Tracking
  • Customer Retention
  • Performance Goals
  • Mobile Applications
  • Personal Grooming Standards
  • Financial Controls
  • Customer Service
  • Safety Measures
  • Document Delivery
  • Client Needs Assessment
  • Price Memorization
  • Organization and Planning
  • Loyalty Programs
  • Merchandise Selection
  • Purchase Recommendations
  • Online Order Processing
  • Item Scanning
  • Prioritizing Orders
  • Store Layouts
  • Station Preparation
  • Administrative Oversight
  • Proper Storage Procedures
  • Consultative Sales Approach
  • Compassionate Care
  • Operational Safety
  • Order Reviews
  • Inventory Records
  • Accurate Money Handling
  • Personal Interviews
  • Daily Logs
  • Sales Proficiency
  • Safety Protocols
  • Attention to Detail
  • Returns Policies
  • Verifying Order Accuracy
  • Price Changes
  • Customer Preferences
  • Risk Management
  • Effective Multitasking
  • Team Goals
  • Display Arrangements
  • Visual Merchandising
  • Guest Satisfaction
  • Bagging Items
  • Safety Inspections
  • Rewards Tracking
  • Employee Engagement
  • Constructive Feedback
  • Staff Assignments
  • Compliance Requirements
  • Customer Buying Habits
  • Revenue Growth
  • Maintaining Clean Work Areas
  • Emotional Support
  • Project Requirements
  • Selling Techniques
  • Light Housekeeping
  • Delivery Procedures
  • Resource Management
  • Telephone Reception
  • Documentation
  • Paper and Project Review
  • Organizing and Categorizing
  • Technical Troubleshooting
  • Work Planning and Prioritization
  • Data Entry
  • System Start-Ups and Shutdowns
  • Time Management
  • Critical Thinking
  • File Transfer
  • System Monitoring
  • Data Quality Management
  • Help Desk Support
  • Analytical Thinking
  • Problem Analysis
  • Software Upgrades
  • User Account Management

Timeline

In Store Shopper

Wholefoods
03.2022 - Current

Sales Specialist

Quality Chevrolet
06.2019 - 05.2021

Sales Specialist

Victory Subaru
05.2018 - 03.2019

Sales Specialist

Quality Chevrolet
08.2017 - 05.2018

Fork Lift Opperator

Fed Ex Freight
07.2017 - 07.2017

Office Assistant

Crossroads Unlimited
12.2016 - 07.2017

No Degree - Criminal Justice

Union County College

High school diploma -

Linden

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Michael Medina