Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Real Estate Market Research Coordinator
Ross Stores, Inc.
09.2023 - Current
Perform complex administrative and analytical tasks with confidentiality and initiative
Support team members to enhance departmental workflow and communication
Assist Senior VP's, and Sr. Directors of Real Estate Market Research with special projects
Facilitate communication between brokers, deal makers, and internal stakeholders
Track Real Estate Committee approval process for potential and existing stores
Maintain files for approved sites and generate necessary documents for lease transactions
Assemble and distribute Site Submissions for new development sites
Update pdSiteLink with accuracy and attention to detail
Provide recommendations for process improvements to maintain data integrity
Project Manager
Lynn Safety
05.2022 - 09.2023
Supervised the successful execution of construction projects averaging $300,000 each
Coordinated internal teams and external consultants to ensure projects were completed on schedule
Managed project schedule, budget, and scope changes effectively
Prepared precise budgets by estimating tasks, required materials, and labor costs
Oversaw a team of 15 personnel to ensure project objectives were met
Generated comprehensive reports for testing and inspection purposes
Organized travel arrangements including flights, car rentals, and hotel accommodations
Administrative Assistant
Futterman Dupree Dodd Croley Maier LLP
10.2021 - 05.2022
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
Ensured accurate record-keeping with diligent data entry and database management for vital company information
Restocked supplies and placed purchase orders to maintain adequate stock levels
Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data
Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress
Business Operations Coordinator II
Wyndham Destinations
02.2019 - 10.2021
Edited and reviewed organizational data, presentations, and reports to ensure accuracy
Validated contracts and documents for completeness and accuracy
Offered customer service support by responding to information requests
Provided guidance to internal teams to enhance operational and financial performance
Collaborated effectively with cross-functional and geographically diverse teams
Participated in the hiring and training of associates on Salesforce and Workday CRM systems
Managed budgets, conducted quality assurance, and performed account audits
Achieved department collection quotas, met goals, and boosted company revenue
Property Manager
Johnsons Family Barbershop
06.2015 - 03.2018
Coordinated contractor schedules to address maintenance issues promptly
Facilitated clear and efficient communication with property owners and landlords to resolve inquiries and address concerns promptly
Demonstrated proficiency in supervising on-site personnel, fostering a supportive work environment conducive to productivity
Executed opening and closing procedures, managed lock checks, distributed tenant letters, conducted report analysis, and coordinated supply procurement
Managed tenant complaints with urgency and professionalism, liaising with repair services as needed to ensure swift resolution
Cultivated and maintained positive relationships between landlords and tenants, prioritizing clear communication and proactive conflict resolution